Logistics Operations Coordinator — Returns & Dispatch

Riverstone Logistics; West Valley City (UT); On-site; USD 40,000 - 52,000; Full time

Job summary

Riverstone Logistics is seeking a Returns Coordinator to support the site leader in achieving operational KPIs. The role focuses on planning and scheduling distribution services and managing inventory returns at the site.

The position is office/warehouse based and emphasizes Lean principles and strong teamwork. Ideal candidates will have a high school diploma or equivalent, solid operational management skills, and proven communication abilities.

Qualifications

• High School Diploma or equivalent is required.
• Strong people and operational management skills are essential.
• Excellent verbal and written communication skills are required.
• Excellent interpersonal skills are required.
• Ability to adapt to changes in a fast-paced environment.
• Experience with routing, scheduling, and checking on delivery status.
• Ability to embrace new technology.

Responsibilities

• Adhere to LEAN six sigma principles throughout the warehouse.
• Follow SOPs for product return and truck check-in processes.
• Ensure accuracy with reason codes for each returned item.
• Ensure timely reporting of returns compliance.
• Meet key performance indicators.
• Support dispatching, routing, and tracking transportation.
• Foster open and positive team communication.
• Build rapport with motor carriers and clients.
• Hold carriers accountable for returns and report findings to site leadership.
• Communicate daily/shift goals and implement plans to achieve targets.
• Perform other duties as assigned.

Skills

High School Diploma/GED

People management

Verbal communication

Written communication

Interpersonal skills

Adaptability

Routing and scheduling

Technology adoption

Education

High School Diploma/GED or equivalent

Job description

Riverstone Logistics is seeking a Returns Coordinator to support the site leader in achieving operational KPIs. The role focuses on planning and scheduling distribution services and managing inventory returns at the site.

The position is office/warehouse based and emphasizes Lean principles and strong teamwork. Ideal candidates will have a high school diploma or equivalent, solid operational management skills, and proven communication abilities.