Routing & Dispatch Operations Coordinator

Riverstone-Logistics; Boyce (LA); On-site; USD 40,000 - 60,000; Full time

Job summary

Riverstone Logistics is seeking an Operations Coordinator, Routing & Dispatch to support day-to-day routing, dispatch, and delivery objectives across multiple client sites. The role focuses on monitoring motor carrier performance, addressing delivery issues, and collaborating with customer care to ensure timely service.

The candidate will work primarily in an office/warehouse setting, coordinating schedules, communicating with drivers and clients, and driving continuous improvement in delivery

Qualifications

• High School Diploma or equivalent required.
• Experience with dispatching software preferred.
• Strong communication and problem-solving abilities.

Responsibilities

• Coordinate day-to-day routing, dispatching, and delivery objectives for the client.
• Monitor motor carrier performance to maximize productivity and provide feedback to management.
• Assist customer care in troubleshooting delivery issues promptly.
• Work primarily in an office/warehouse to maximize site performance.
• Escalate and communicate updates to clients and internal teams.

Skills

Dispatcher experience

Communication skills

Client service

Adaptability

Routing scheduling

People management

Verbal/written communication

Education

High School Diploma/GED

Tools

Samsara

Dispatch Track

Job description

Riverstone Logistics is seeking an Operations Coordinator, Routing & Dispatch to support day-to-day routing, dispatch, and delivery objectives across multiple client sites. The role focuses on monitoring motor carrier performance, addressing delivery issues, and collaborating with customer care to ensure timely service.

The candidate will work primarily in an office/warehouse setting, coordinating schedules, communicating with drivers and clients, and driving continuous improvement in delivery