Logistics Operations Coordinator: Lean, Returns & Dispatch

Riverstone Logistics; Town of Florida (NY); On-site; USD 42,000 - 62,000; Full time

Job summary

Riverstone Logistics is seeking a Returns Coordinator to support site leadership and ensure efficient operations at a client location. The role focuses on planning, scheduling, and managing returned inventory to maximize site performance.

The position emphasizes LEAN principles, adherence to SOPs, and KPI achievement, with daily coordination of dispatch, routing, and carrier communications across the United States.

Qualifications

• High School Diploma or equivalent required.
• Strong people and operational management skills.
• Excellent verbal and written communications skills.
• Excellent interpersonal skills.
• Ability to adapt to changes in a fast-paced environment.
• Experience with routing, scheduling, and checking on delivery status.
• Ability to embrace new technology.

Responsibilities

• Adhere to LEAN six sigma principles throughout the warehouse.
• Follow SOPs for the product return and truck check-in process each day.
• Ensure accuracy with reason codes for each item returned to the facility.
• Ensure timely reporting of returns compliance.
• Ensure key performance indicators are met.
• Support dispatching, routing, and tracking transportation activities.
• Foster open, positive team communication.
• Build rapport with Motor Carriers and clients; hold carriers accountable for returns.
• Communicate daily goals and implement plans to achieve them; motivate staff and provide progress updates to management.
• Perform other duties as assigned.

Skills

Leadership

Communication

Teamwork

Adaptability

Routing & Scheduling

Problem Solving

LEAN Six Sigma

Education

High School Diploma

Job description

Riverstone Logistics is seeking a Returns Coordinator to support site leadership and ensure efficient operations at a client location. The role focuses on planning, scheduling, and managing returned inventory to maximize site performance.

The position emphasizes LEAN principles, adherence to SOPs, and KPI achievement, with daily coordination of dispatch, routing, and carrier communications across the United States.