Logistics & Operations Coordinator

GFL Environmental Inc.; Houston (TX); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Competitive wages

Overtime available

Comprehensive benefits package

401(k) matching and profit sharing

Paid time off

Employee Assistance Program

Growth and advancement opportunities

Job summary

GFL Environmental Services is seeking a Service Coordinator in Houston to support Operations with daily dispatch and customer service activities. You will monitor production, communicate with the Operations Supervisor, and help manage shipments, PPE, and office duties to ensure smooth plant operations.

Ideal candidates have 1–3 years in customer service or logistics, proficiency with MS Office and dispatch software, and strong problem-solving skills to multitask in a fast-paced environment.

Qualifications

• 1–3 years in customer service, dispatch, or logistics (preferred in waste management/environmental services).
• Proficiency with MS Office (Excel, Outlook) and dispatcher software; ability to learn new software (e.g. Google).
• Strong problem-solving skills, high attention to detail, and the ability to multitask in a fast-paced operational environment.

Responsibilities

• Support / Communicate with Operations Supervisor daily to ensure production expectations are being met.
• Help run the system when needed by Operations.
• Report contamination received to carriers with photo documentation
• Provide ticket information monthly to carriers
• Enforce PPE and sign in/out procedure. Greets visitors to plant, contacts appropriate staff when visitors arrive.
• Facilitate front office duties, ship/receive parcels and mail, maintain voicemail etc.
• Enter all shipping information into reports as needed
• Maintain shared folder information for staff
• Support scale for lunch breaks, sick time, vacation
• Review night shift tasks are complete, fill in where necessary
• Communicate with carriers on updates to company policy
• Ensure weight limits are met for each outgoing shipment
• Reschedule trucks as needed
• Advise the next shift of any special instructions carrying over from day shift
• Provide training to new scale personnel as required.

Skills

Customer service

Dispatch

Logistics

Multitasking

Education

High School Diploma or GED

Tools

MS Office (Excel, Outlook)

Dispatch software

Job description

GFL Environmental Services is seeking a Service Coordinator in Houston to support Operations with daily dispatch and customer service activities. You will monitor production, communicate with the Operations Supervisor, and help manage shipments, PPE, and office duties to ensure smooth plant operations.

Ideal candidates have 1–3 years in customer service or logistics, proficiency with MS Office and dispatch software, and strong problem-solving skills to multitask in a fast-paced environment.