Operations Coordinator, Waste Management Services

GFL Environmental Inc.; Houston (TX); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Competitive wages

Overtime available

Comprehensive benefits package

401(k) matching and profit sharing

Paid time off

Employee Assistance Program

Growth and advancement opportunities

Job summary

GFL Environmental Services is seeking a Service Coordinator in Houston to support Operations with daily dispatch and customer service activities. You will monitor production, communicate with the Operations Supervisor, and help manage shipments, PPE, and office duties to ensure smooth plant operations.

Ideal candidates have 1–3 years in customer service or logistics, proficiency with MS Office and dispatch software, and strong problem-solving skills to multitask in a fast-paced environment.

Qualifications

• 1–3 years in customer service, dispatch, or logistics (preferred in waste management/environmental services).
• Proficiency with MS Office (Excel, Outlook) and dispatcher software; ability to learn new software (e.g. Google).
• Strong problem-solving skills, high attention to detail, and the ability to multitask in a fast-paced operational environment.

Responsibilities

• Support / Communicate with Operations Supervisor daily to ensure production expectations are being met.
• Help run the system when needed by Operations.
• Report contamination received to carriers with photo documentation
• Provide ticket information monthly to carriers
• Enforce PPE and sign in/out procedure. Greets visitors to plant, contacts appropriate staff when visitors arrive.
• Facilitate front office duties, ship/receive parcels and mail, maintain voicemail etc.
• Enter all shipping information into reports as needed
• Maintain shared folder information for staff
• Support scale for lunch breaks, sick time, vacation
• Review night shift tasks are complete, fill in where necessary
• Communicate with carriers on updates to company policy
• Ensure weight limits are met for each outgoing shipment
• Reschedule trucks as needed
• Advise the next shift of any special instructions carrying over from day shift
• Provide training to new scale personnel as required.

Skills

Customer service

Dispatch

Logistics

Multitasking

Education

High School Diploma or GED

Tools

MS Office (Excel, Outlook)

Dispatch software

Job description

About GFL Environmental Services

GFL Environmental Services is your true one-stop provider across North America, specializing in liquid waste and soil remediation services. We focus on delivering specialized environmental solutions across a broad range of industries.

Driven by an uncompromising commitment to safety, we aspire to become North America’s leading Environmental Services provider. Our vision is to be Green For Life—it’s at the core of our business strategy and central to every service we provide. We bring this vision to life by offering accessible, sustainable environmental solutions for our customers and the communities we serve.

To learn more about GFL Environmental Services, visit: gesi.gflenv.com

Join our team as a Service Coordinator at GFL Environmental!

Why Join GFL?

GFL Environmental is the only major diversified environmental services company in North America. As part of Team Green, you'll enjoy career growth opportunities, competitive benefits, and the chance to make a positive impact every day.

What's in it for you:

• Competitive wages
• Overtime available
• Comprehensive benefits package
• 401(k) matching and profit sharing
• Paid time off
• Employee Assistance Program
• Growth and advancement opportunities

What you'll do:

• Support / Communicate with Operations Supervisor daily to ensure production expectations are being met.
• Help run the system when needed by Operations.
• Report contamination received to carriers with photo documentation
• Provide ticket information monthly to carriers
• Enforce PPE and sign in/out procedure. Greets visitors to plant, contacts appropriate staff when visitors arrive.
• Facilitate front office duties, ship/receive parcels and mail, maintain voicemail etc.
• Enter all shipping information into reports as needed
• Maintain shared folder information for staff
• Support scale for lunch breaks, sick time, vacation
• Review night shift tasks are complete, fill in where necessary
• Communicate with carriers on updates to company policy
• Ensure weight limits are met for each outgoing shipment
• Reschedule trucks as needed
• Advise the next shift of any special instructions carrying over from day shift
• Provide training to new scale personnel as required.

What's required:

• 1–3 years in customer service, dispatch, or logistics (prior experience in waste management/environmental services is preferred).
• Proficiency with MS Office (Excel, Outlook) and customer portal or dispatch software and ability/willingness to work with new software (i.e. Google)
• Strong problem-solving skills, high attention to detail, and the ability to multitask in a fast-paced operational environment.
• High School Diploma or GED required; relevant certifications or coursework in logistics/environmental fields are a plus.

Join Team Green and build your career with GFL Environmental today!

#GFLTalent