Logistics Manager: Client Solutions & Operations Lead

Transportation Insight, LLC; Hickory (NC); Hybrid; USD 70,000 - 90,000; Full time

Job summary

Transportation Insight, LLC is hiring a Logistics Manager in Hickory, NC. You will provide tactical and operational support to an assigned client book, ensuring service levels align with client agreements.

You will partner with Account Managers, drive client communications, and identify opportunities for upsell while owning client metrics and KPIs to drive continuous improvement and cost efficiency.

Qualifications

• Bachelor's degree in business or related field.
• 3–5 years experience in transportation/shipping.
• Strong Excel and data analysis skills.

Responsibilities

• Provide tactical and operational support for client portfolios.
• Collaborate with Account Managers to drive client communications.
• Identify opportunities for upsell within client contracts.
• Own client metrics delivery and KPIs; support continuous improvement.

Skills

Bachelor's degree in Business

Transportation industry experience

MS Office/Excel

TMS/Salesforce/BI tools

Education

Bachelor's degree in Business Administration

Tools

MS Excel

Salesforce.com

BI Tools

Job description

Transportation Insight, LLC is hiring a Logistics Manager in Hickory, NC. You will provide tactical and operational support to an assigned client book, ensuring service levels align with client agreements.

You will partner with Account Managers, drive client communications, and identify opportunities for upsell while owning client metrics and KPIs to drive continuous improvement and cost efficiency.