Logistics Manager

Canon Business Process Services; New York (NY); Hybrid; USD 70,000 - 90,000; Full time

Benefits offered by this job

Comprehensive training and development programs

Employee discounts on entertainment

Positive work environment

Job summary

Canon Business Process Services is looking for a Logistics Manager based in New York, NY, to oversee logistics operations within the sports entertainment industry. The ideal candidate has prior logistics and supervisory experience and strong problem-solving skills. As this is a travel-based position, candidates must be willing to travel domestically and internationally. The role requires effective communication and the ability to deliver exceptional customer service while managing operational efficiencies.

Qualifications

• 2 years supervisory experience as a manager in a professional business setting.
• Ability to communicate effectively with diverse groups and clients.
• Excellent written and oral communication skills.

Responsibilities

• Manage and oversee all services contracted by the client.
• Evaluate and resolve high priority and complex problems.
• Manage budget and resource allocation for optimal performance.

Skills

Logistics experience

Proficient communication

Team management

Customer service

Stress management

Education

Associates Degree preferred

Job description

Canon has a full time/permanent position for a Logistics Manager with a growing company in the sports entertainment industry based in New York, NY (10154). We are seeking candidates with prior logistics, shipping and/or mailroom experience that can also provide white glove service to key stake holders in the company.

This is a travel based position and candidates must be willing to travel consistently within and outside the US.

Overview

The Site Manager is responsible for effective management, administration, and control of business functions at identified client site(s). This person oversees the timely and effective resolution of all services contracted by the client while exhibiting exceptional customer service, overall operational efficiency and quality of business services.

Responsibilities

• Manages & oversee all services contracted by client at the assigned site by providing exceptional customer service & quality
• Evaluates and resolves high priority and complex problems through communication and negotiation with clients, vendors, and internal professionals in support of a proactive, responsive and friendly customer environment
• Manages budget, resource allocation, and forecasting tools to ensure best possible use of resources and to plan and report budgetary expenses effectively
• Manages status reports, productivity reports, and other source documents to ensure optimal performance is met by staff
• Functions as a liaison between the client & CBPS
• Prioritize and schedules all work including overflow work to backup facility
• Ensures proper maintenance and usage of all equipment and supplies
• Conducts staff meetings to ensure communication of corporate policies and goals
• Manages staff by selecting and recruiting, developing, and mentoring staff; handle corrective actions as necessary on a timely basis and in accordance with Company policy; evaluating performance; providing training and development opportunities; coach and counsel staff
• Ensures and analyzes production targets onsite are met daily, weekly, and monthly by measuring against Company goals
• Interfaces with the client, operations team, and corporate departments as necessary
• Associates Degree preferred or comparable work experience
• 2 yrs. supervisory exp. as a manager in a professional business setting preferably in the reprographic/mail industry; manage a site with 1-4 non-exempt employees
• Communicate effectively with diverse groups and clients
• Exhibit ability to establish personal credibility with customers and staff
• Ability to execute and deliver the highest quality and production and customer service
• Establish challenging, constructive, and open workplace culture
• Work with peers & team to establish departmental decisions, processes & ensure standardized activities
• Ability to work in stressful situations and meet deadlines efficiently
• Create a customer focused environment
• Excellent written and oral communication skills
• Strong team approach to business ethics
• Must have excellent follow through skills

Physical Demands

• Occasionally lifting and/or moving of up to 50lbs

What We Offer

• Comprehensive training and development programs that prepare employees to advance from within
• A company focused on creating a positive work and client environment
• Employee discounts on entertainment, products, and services nationwide!