Logistics Lead: Ops & Planning Champion

RXO, Inc.; Warren (MI); On-site; USD 85,000 - 120,000; Full time

Benefits offered by this job

Medical plan

Dental plan

401(k) with 5% match

Paid time off

Job summary

RXO, Inc. is seeking a Lead, Logistics to drive operational policies and day-to-day execution within the Managed Transportation team. The role connects leadership with planning to ensure consistent service and accuracy for customers.

The position emphasizes staffing, escalation support, and collaboration across operations to optimize performance and budgeting, with a focus on delivering reliable transportation solutions.

Qualifications

• 4 years of logistics, transportation, or planning experience.
• Bachelor’s degree in Transportation, Supply Chain, Business, or a related field.
• Ability to quickly learn and become proficient in new systems and software applications.
• Excellent verbal and written communication skills with the ability to present clear, organized information to various audiences.
• Strong analytical and problem-solving skills with the ability to evaluate data, processes, policies, and systems.
• Ability to identify operational trends and translate findings into clear, actionable recommendations.
• Experience working across operations, customers, and carrier partners in a fast-paced transportation environment.

Responsibilities

• Support staffing and workload adjustments to maintain consistent service levels and meet customer requirements.
• Serve as an escalation point for the Operations planning team, helping resolve complex transportation and service issues.
• Function as a liaison between Operations leadership and the planning team to ensure clear communication, alignment, and execution.
• Identify opportunities for process improvement and partner with the Operations team to implement and sustain changes.
• Support carrier performance discussions and corrective actions to ensure service expectations are met.
• Monitor operational performance and identify trends, risks, and opportunities requiring leadership attention.
• Support departmental budget management and help ensure financial compliance.
• Provide day-to-day guidance and support to planners while reinforcing operational processes and customer expectations.

Skills

Logistics planning

Operations coordination

Communication

Analytical thinking

Education

Bachelor's degree in Transportation, Supply Chain, Business, or related field

Job description

RXO, Inc. is seeking a Lead, Logistics to drive operational policies and day-to-day execution within the Managed Transportation team. The role connects leadership with planning to ensure consistent service and accuracy for customers.

The position emphasizes staffing, escalation support, and collaboration across operations to optimize performance and budgeting, with a focus on delivering reliable transportation solutions.