Operations Supervisor, Lean Transportation & Logistics

RXO, Inc.; Southfield (MI); On-site; USD 65,000 - 85,000; Full time

Benefits offered by this job

Comprehensive medical, dental, and vis

401(k) retirement plan with company-m

Pre-tax accounts for expenses

Company-paid disability and life

Employee Assistance Program (EAP)

Career and Leadership Development

Paid time off and holidays

Job summary

RXO, Inc. is seeking an Operations Supervisor in Managed Transportation to oversee daily operations, monitor supplier performance, and resolve transportation, communication, and customer service issues to meet customer expectations.

Responsibilities include optimizing freight options, supporting shipment scheduling, and leading cost-reduction and Lean initiatives across accounts. Strong leadership and cross-functional collaboration are valued, with emphasis on safety and data-driven improvement.

Qualifications

• 2 years of experience in transportation or logistics.
• Bachelor's degree in a related field.
• Experience with a Transportation Management System (TMS), preferably Oracle Transportation Management.
• Experience with process improvement initiatives.
• Solid leadership and collaboration skills with ability to supervise, coach and influence employees.
• Willingness to work cross-functionally on multiple accounts.
• Excellent verbal and written communication skills.

Responsibilities

• Review freight options to minimize cost within available transportation options.
• Support schedulers with shipments, tracking updates and in-transit issues.
• Investigate and resolve issues impacting performance and customer satisfaction.
• Lead continuous improvement by applying Lean concepts to operations.
• Schedule daily workload based on customer input and priorities.
• Track supplier performance and compile disputes and on-time shipping data.
• Maintain organized shipping files and analyze root causes of poor performance.
• Maintain a safe, harassment-free workplace and report issues to management.

Skills

Leadership

Collaboration

Communication

Cross-functional work

TMS familiarity

Education

Bachelor's degree

Tools

Oracle Transportation Management

Job description

RXO, Inc. is seeking an Operations Supervisor in Managed Transportation to oversee daily operations, monitor supplier performance, and resolve transportation, communication, and customer service issues to meet customer expectations.

Responsibilities include optimizing freight options, supporting shipment scheduling, and leading cost-reduction and Lean initiatives across accounts. Strong leadership and cross-functional collaboration are valued, with emphasis on safety and data-driven improvement.