Logistics Lead

RXO, Inc.; Warren (MI); On-site; USD 85,000 - 120,000; Full time

Benefits offered by this job

Medical plan

Dental plan

401(k) with 5% match

Paid time off

Job summary

RXO, Inc. is seeking a Lead, Logistics to drive operational policies and day-to-day execution within the Managed Transportation team. The role connects leadership with planning to ensure consistent service and accuracy for customers.

The position emphasizes staffing, escalation support, and collaboration across operations to optimize performance and budgeting, with a focus on delivering reliable transportation solutions.

Qualifications

• 4 years of logistics, transportation, or planning experience.
• Bachelor’s degree in Transportation, Supply Chain, Business, or a related field.
• Ability to quickly learn and become proficient in new systems and software applications.
• Excellent verbal and written communication skills with the ability to present clear, organized information to various audiences.
• Strong analytical and problem-solving skills with the ability to evaluate data, processes, policies, and systems.
• Ability to identify operational trends and translate findings into clear, actionable recommendations.
• Experience working across operations, customers, and carrier partners in a fast-paced transportation environment.

Responsibilities

• Support staffing and workload adjustments to maintain consistent service levels and meet customer requirements.
• Serve as an escalation point for the Operations planning team, helping resolve complex transportation and service issues.
• Function as a liaison between Operations leadership and the planning team to ensure clear communication, alignment, and execution.
• Identify opportunities for process improvement and partner with the Operations team to implement and sustain changes.
• Support carrier performance discussions and corrective actions to ensure service expectations are met.
• Monitor operational performance and identify trends, risks, and opportunities requiring leadership attention.
• Support departmental budget management and help ensure financial compliance.
• Provide day-to-day guidance and support to planners while reinforcing operational processes and customer expectations.

Skills

Logistics planning

Operations coordination

Communication

Analytical thinking

Education

Bachelor's degree in Transportation, Supply Chain, Business, or related field

Job description

Accelerate your career at RXO
RXO is a leading provider of transportation solutions. With cutting-edge technology at the center, we’re revolutionizing the industry with our massive network and commitment to finding solutions for every challenge. We create more efficient ways for shippers and carriers to transport goods across North America.

As a Lead, Logistics at RXO, you will support segment leadership in driving operational policies, processes, and day-to-day execution across the Managed Transportation team. This role will serve as a key connection between leadership and the planning team, helping ensure consistent execution, operational efficiency, and the highest level of service and accuracy for our customers.

What your day-to-day will look like:

• Support staffing and workload adjustments to maintain consistent service levels and meet customer requirements.

• Serve as an escalation point for the Operations planning team, helping resolve complex transportation and service issues.

• Function as a liaison between Operations leadership and the planning team to ensure clear communication, alignment, and execution.

• Identify opportunities for process improvement and partner with the Operations team to implement and sustain changes.

• Support carrier performance discussions and corrective actions to ensure service expectations are met.

• Monitor operational performance and identify trends, risks, and opportunities requiring leadership attention.

• Support departmental budget management and help ensure financial compliance.

• Provide day-to-day guidance and support to planners while reinforcing operational processes and customer expectations.

At a minimum, you’ll need:

• 4 years of logistics, transportation, or planning experience.

It’d be great if you also have:

• Bachelor’s degree in Transportation, Supply Chain, Business, or a related field.

• Ability to quickly learn and become proficient in new systems and software applications.

• Excellent verbal and written communication skills with the ability to present clear, organized, and accurate information to various audiences.

• Strong analytical and problem-solving skills with the ability to evaluate data, processes, policies, and systems.

• Ability to identify operational trends and translate findings into clear, actionable recommendations.

• Experience working across operations, customers, and carrier partners in a fast-paced transportation environment.

Does this sound like you? Check out what else RXO has to offer.

Why Join Us:

Our Benefits

• Comprehensive medical, dental, and vision plans

• 401(k) retirement plan with up to 5% company match

• Pre-tax accounts to help streamline eligible expenses

• Company-paid disability and life insurance

• Employee Assistance Program (EAP)

• Career and Leadership Development Programs

• Paid time off, company holidays, and volunteer days

Our Culture

Our values are the key to our unique culture and our ability to deliver for everyone we serve.

We do great things when we are inclusive and work together. To perform with excellence, we learn from one another, value diverse perspectives, operate safely and build strong relationships.

The Next Step
Ready to join our team? We’d love to hear from you. We are proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test. The above statements are not an exhaustive list of all required responsibilities, duties, and skills for this job classification. Review RXO’s candidate privacy statement here and RXO’s Privacy Notice to California Job Applicants here.