Logistics Implementation Lead – Onboarding & Ops

ITS Logistics; Whitestown (IN); Presencial; USD 50.000 - 75.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Paid training

Descripción de la vacante

ITS Logistics is seeking an Implementation Specialist to lead successful customer onboarding and system implementations. You will learn the onboarding process, work with WMS specialists, and independently support new customers.

The role requires strong communication, analytical thinking, and the ability to balance multiple tasks, with travel to campuses as needed. We value hands-on operations experience, familiarity with Supply Chain processes, and proficiency in MS Office.

Formación

• 2+ years of warehouse experience is a must with experience utilizing multiple WMS applications preferred.
• Ability to provide creative solutions to business problems and apply critical thinking skills to analyze and resolve complex problems.
• Ability to balance and prioritize multiple assignments at the same time and meet established deadlines.
• Ability to develop a business relationship with internal and external customers.
• Must be able to work independently and make independent judgments. It is important that the candidate can think strategically and possess analytical skills that will allow him / her to generate, review and analyze various reports and processes.
• Working knowledge and experience of the Supply Chain process and understanding of the receiving and picking process.
• Must be available to work flexible hours as needed, including weekends.
• Excellent communication skills (verbal and written).
• Proficiency with MS Office products (Word, Excel and PowerPoint).

Responsabilidades

• Accountable for all tactical aspects of customer onboarding and systems/operational implementations.
• Serves as the floor level resource for operations, account management and IT.
• Works with WMS specialists and is the primary resource for basic UAT.
• Responsible for tactical level assignments defined within BRD (Business Requirements Documentation).
• Helps facilitate the transition of newly launched customers to the operational and account management teams.
• Must be willing to travel to any campus for extended periods of time to support new customer onboarding.
• Other duties as assigned.

Conocimientos

Warehouse experience

Analytical skills

Communication skills

Independent / self-starter

Supply Chain knowledge

MS Office proficiency

Herramientas

WMS applications

MS Office

Descripción del empleo

ITS Logistics is seeking an Implementation Specialist to lead successful customer onboarding and system implementations. You will learn the onboarding process, work with WMS specialists, and independently support new customers.

The role requires strong communication, analytical thinking, and the ability to balance multiple tasks, with travel to campuses as needed. We value hands-on operations experience, familiarity with Supply Chain processes, and proficiency in MS Office.