Logistics Dispatcher: Route & Delivery Coordination

Compunnel, Inc.; False Pass (AK); On-site; USD 42,000 - 60,000; Full time

Job summary

Compunnel Inc. seeks a Dispatcher to coordinate product movement from the Customer Center to customers and manage returns, ensuring efficient routing and service levels. You will update shipping records, generate routes, and maintain billing docs.

You will also communicate with carriers, support multiple channels, and help optimize delivery schedules and shipping costs while ensuring accuracy in Oracle entries.

Qualifications

• High school diploma or equivalent required.
• Minimum 1 year of customer service experience.
• Basic PC skills and 10-key data entry.
• Strong reading, math and written communication skills.
• Excellent verbal and written communication abilities.
• Ability to interpret and apply complex instructions.
• Office environment work capability.
• Able to lift up to 10 lbs and perform light physical activity.

Responsibilities

• Coordinate product deliveries from the Customer Center to customers and manage returns.
• Route delivery trucks efficiently to balance workload and minimize shipping costs.
• Update delivery system with shipping and delivery information.
• Create delivery routes and trip sheets for drivers.
• Print bills of lading and shipping documentation.
• Update Oracle with shipping details and order information.
• Ship confirm orders in Oracle on the day of delivery.
• Send delivery notifications to Order Processing.
• Monitor and communicate truck ETAs.
• Run and close open order reports.
• Pre-call customers about scheduled deliveries.
• Coordinate with third-party carriers for end-of-mile stops.
• Provide backup support to Senior Dispatcher.
• Perform other duties as assigned.

Skills

Dispatch Coordination

Customer Service

Route Planning

Oracle System

Data Entry (10-key)

Shipping Documentation

Delivery Scheduling

Logistics Coordination

Order Management

Microsoft Office

Communication Skills

Time Management

Problem Solving

Organizational Skills

Attention to Detail

Education

High School Diploma or Equivalent Education

Tools

Oracle ERP

Microsoft Office

Job description

Compunnel Inc. seeks a Dispatcher to coordinate product movement from the Customer Center to customers and manage returns, ensuring efficient routing and service levels. You will update shipping records, generate routes, and maintain billing docs.

You will also communicate with carriers, support multiple channels, and help optimize delivery schedules and shipping costs while ensuring accuracy in Oracle entries.