Logistics Dispatcher: Coordinate Shipments & Scheduling

Phoenix Metals Company; Morrisville (Bucks County); On-site; USD 35,000 - 50,000; Full time

Job summary

Phoenix Metals Company is a metal distribution company with a nationwide footprint and a focus on accurate outbound shipments. This role supports scheduling, dispatching, and coordinating shipments to meet customer requests and deadlines.

You will work with the shipping staff to generate accurate bills of lading and ensure documentation aligns with SOPs, with emphasis on safety, reliability, and customer service. This position requires solid communication and organizational skills.

Qualifications

• 0-5 years of relevant experience or any equivalent combination that provides the required knowledge.
• Strong written and oral communication skills are required.
• Knowledge of English language structure, spelling, grammar is required.
• Efficient, well organized and detail oriented with a track record of problem-solving.
• Ability to arrange actions in a specific order per rules and processes.
• Ability to operate basic office equipment and computers to record, store, and report information.

Responsibilities

• Schedule and dispatch tractors-trailers or other vehicles to locations according to customer requests and needs.
• Coordinate with shipping staff to direct outbound shipments.
• Prepare accurate bills of lading for outbound freight using the warehouse management system.
• Ensure accuracy of shipping documents by following standard operating procedures.
• Enter shipping information into the warehouse management system and resolve discrepancies as needed.
• Assist customers and sales inquiries to address questions and requests for service, pick-up and delivery.

Skills

Warehouse experience

Transportation experience

Strong written & verbal communication

Attention to detail

Problem solving

Organized

Education

High School diploma/GED

Job description

Phoenix Metals Company is a metal distribution company with a nationwide footprint and a focus on accurate outbound shipments. This role supports scheduling, dispatching, and coordinating shipments to meet customer requests and deadlines.

You will work with the shipping staff to generate accurate bills of lading and ensure documentation aligns with SOPs, with emphasis on safety, reliability, and customer service. This position requires solid communication and organizational skills.