Logistics Dispatch & Route Optimization Coordinator

Y-Axis; San Antonio (TX); On-site; USD 42,000 - 56,000; Full time

Job summary

EDA is a leader in final mile delivery services and is seeking a Logistics Office Administrator to coordinate daily driver schedules, manage delivery routes, and ensure timely, accurate communication between drivers, customers, and internal teams.

The role emphasizes monitoring GPS tracking, maintaining dispatch logs, onboarding new drivers, and supporting DOT compliance while delivering operational reports for management.

Qualifications

• High school diploma or equivalent.
• Previous experience in dispatch, logistics, or transportation administration required.
• Strong organizational and multitasking skills with attention to detail.
• Excellent communication and problem-solving abilities.
• Proficient in Microsoft Office Suite (Word, Excel, Outlook) and dispatch/logistics software.
• Ability to work effectively in a fast-paced, high-pressure environment.
• Knowledge of DOT regulations and transportation compliance is a plus.

Responsibilities

• Schedule, assign, and monitor daily delivery routes for drivers to ensure timely and accurate deliveries.
• Serve as the primary point of contact for drivers, addressing questions, route changes, and delivery updates.
• Communicate proactively with customers regarding delivery status, delays, or special instructions.
• Maintain accurate dispatch logs, driver records, and delivery documentation in company systems.
• Coordinate with warehouse staff to ensure orders are staged and ready for dispatch.
• Monitor GPS tracking systems to ensure efficient route management and compliance with driving hours.
• Address and resolve operational issues quickly to minimize disruptions.
• Assist in onboarding new drivers, including providing route training and ensuring completion of necessary forms.
• Support compliance with DOT and safety regulations by maintaining accurate records and reporting requirements.
• Prepare and submit operational reports to management as required.

Skills

Dispatch coordination

Logistics management

Route optimization

Communication

Problem solving

Attention to detail

Multitasking

GPS tracking

Education

High school diploma or equivalent

Tools

Microsoft Office Suite (Word, Excel, Outlook)

Job description

EDA is a leader in final mile delivery services and is seeking a Logistics Office Administrator to coordinate daily driver schedules, manage delivery routes, and ensure timely, accurate communication between drivers, customers, and internal teams.

The role emphasizes monitoring GPS tracking, maintaining dispatch logs, onboarding new drivers, and supporting DOT compliance while delivering operational reports for management.