Office Administrator

Y-Axis; San Antonio (TX); On-site; USD 42,000 - 56,000; Full time

Job summary

EDA is a leader in final mile delivery services and is seeking a Logistics Office Administrator to coordinate daily driver schedules, manage delivery routes, and ensure timely, accurate communication between drivers, customers, and internal teams.

The role emphasizes monitoring GPS tracking, maintaining dispatch logs, onboarding new drivers, and supporting DOT compliance while delivering operational reports for management.

Qualifications

• High school diploma or equivalent.
• Previous experience in dispatch, logistics, or transportation administration required.
• Strong organizational and multitasking skills with attention to detail.
• Excellent communication and problem-solving abilities.
• Proficient in Microsoft Office Suite (Word, Excel, Outlook) and dispatch/logistics software.
• Ability to work effectively in a fast-paced, high-pressure environment.
• Knowledge of DOT regulations and transportation compliance is a plus.

Responsibilities

• Schedule, assign, and monitor daily delivery routes for drivers to ensure timely and accurate deliveries.
• Serve as the primary point of contact for drivers, addressing questions, route changes, and delivery updates.
• Communicate proactively with customers regarding delivery status, delays, or special instructions.
• Maintain accurate dispatch logs, driver records, and delivery documentation in company systems.
• Coordinate with warehouse staff to ensure orders are staged and ready for dispatch.
• Monitor GPS tracking systems to ensure efficient route management and compliance with driving hours.
• Address and resolve operational issues quickly to minimize disruptions.
• Assist in onboarding new drivers, including providing route training and ensuring completion of necessary forms.
• Support compliance with DOT and safety regulations by maintaining accurate records and reporting requirements.
• Prepare and submit operational reports to management as required.

Skills

Dispatch coordination

Logistics management

Route optimization

Communication

Problem solving

Attention to detail

Multitasking

GPS tracking

Education

High school diploma or equivalent

Tools

Microsoft Office Suite (Word, Excel, Outlook)

Job description

Dispatching, Logistics Management, Route Optimization, Communication, Problem Solving, Microsoft Office Suite, DOT Regulations, Transportation Compliance, Scheduling, GPS Tracking, Onboarding, Operational Reporting

Description

Description DescriptionEDA is a leader in the logistics industry providing final mile delivery services and we continue to grow thanks to the experience and excellent customer service of our staff.Position Summary:The Logistics Office Administrator is responsible for coordinating daily driver schedules, managing delivery routes, and ensuring timely, accurate communication between drivers, customers, and internal teams. This role plays a critical part in maintaining operational efficiency, resolving delivery issues, and ensuring compliance with company and regulatory requirements.(Logistics Dispatch Office Administration Preferred)Key Responsibilities:Schedule, assign, and monitor daily delivery routes for drivers to ensure timely and accurate deliveries.Serve as the primary point of contact for drivers, addressing questions, route changes, and delivery updates.Communicate proactively with customers regarding delivery status, delays, or special instructions.Maintain accurate dispatch logs, driver records, and delivery documentation in company systems.Coordinate with warehouse staff to ensure orders are staged and ready for dispatch.Monitor GPS tracking systems to ensure efficient route management and compliance with driving hours.Address and resolve operational issues quickly to minimize disruptions.Assist in onboarding new drivers, including providing route training and ensuring completion of necessary forms.Support compliance with DOT and safety regulations by maintaining accurate records and reporting requirements.Prepare and submit operational reports to management as required.RequirementsQualifications:High school diploma or equivalentPrevious experience in dispatch, logistics, or transportation administration required.Strong organizational and multitasking skills with attention to detail.Excellent communication and problem-solving abilities.Proficient in Microsoft Office Suite (Word, Excel, Outlook) and dispatch/logistics software.Ability to work effectively in a fast-paced, high-pressure environment.Knowledge of DOT regulations and transportation compliance is a plus.Work Environment:Office-based role with frequent communication with drivers, customers, and warehouse staff.May require occasional overtime or weekend work to meet operational needs.Physical Requirements:Ability to sit and work at a computer for extended periods.Light lifting of office materials and supplies may be required.Office Administrator benefits include the following.Excellent base wageInsurance available 1st of month after 30 days; Retirement plan available 1st of month after 90 days; Retirement match provided after 1 yearAffordable Medical, Dental and Vision Insurance.Company provided life insurance and additional voluntary life insurance available.Company provided short- and long-term disability.Excellent 401k match of 100% on first 3% then 50% on next 2%EDA is proud to be an Equal Opportunity employer.

Responsibilities

Responsibilities The Logistics Office Administrator coordinates daily driver schedules and manages delivery routes to ensure operational efficiency. They serve as the primary point of contact for drivers and customers while maintaining accurate dispatch logs and compliance records.