Dispatch & Logistics Coordinator

LRS; Atkinson (IL); On-site; USD 42,000 - 62,000; Full time

Job summary

LRS is seeking a Dispatcher to coordinate daily routing and resource allocation for efficient, on-time service delivery. You will assign driver routes, monitor real-time changes, and maintain clear communication with drivers and field teams.

In this role, you will analyze logistics data, troubleshoot en route issues, and ensure accurate documentation while balancing loads across facilities in a fast-paced environment.

Qualifications

• High School Diploma or GED required; Associate’s Degree or higher is a plus.
• Minimum 6 months dispatch or logistics experience preferred; Minimum 2 years preferred for complex operational environments.
• Prior experience in waste management, transportation, or customer service environments is beneficial.

Responsibilities

• Assign and adjust driver routes daily to maximize route standardization and productivity.
• Utilize routing platforms to manage same-day changes and next-day planning.
• Sequence efficient routes and support dynamic route strategy in response to demand and capacity needs.
• Maintain constant communication with drivers, Operations leadership, dispatch teams, and customers during route execution.
• Quickly troubleshoot and resolve en route issues to prevent service interruptions.
• Collect, interpret, and verify logistics and routing data to improve accuracy and operational efficiency.
• Close routes and input completed service data using digital tools or dispatch systems.
• Review disposal and service capacity plans to identify optimal load destinations.
• Work with operations leadership to evaluate swing route opportunities and balance high-demand service loads.
• Manage service tickets, driver logs, communications, and routing paperwork.
• Handle incoming requests from customer service, sales, or field staff efficiently.

Skills

Communication

Attention to detail

Time management

Analytical thinking

Problem solving

Stress resilience

Teamwork

Customer focus

Multitasking

Education

High School Diploma or GED

Associate degree

Tools

Routing software

Microsoft Excel

Dispatch systems

Job description

LRS is seeking a Dispatcher to coordinate daily routing and resource allocation for efficient, on-time service delivery. You will assign driver routes, monitor real-time changes, and maintain clear communication with drivers and field teams.

In this role, you will analyze logistics data, troubleshoot en route issues, and ensure accurate documentation while balancing loads across facilities in a fast-paced environment.