Logistics & Dispatch Operations Manager

The Home Depot; Bakersfield (CA); On-site; USD 90,000 - 140,000; Full time

Job summary

Temco Logistics, a proud subsidiary of The Home Depot, is seeking an Operations Manager to support delivery and customer service teams in Bakersfield, CA. The role emphasizes accurate scheduling, proactive operations oversight, and strong communication in a fast-paced environment.

You will monitor daily delivery operations, resolve exceptions, train new team members, and optimize schedules across office and driver teams. Equal opportunity employer.

Qualifications

• Transportation operations experience.
• Routing and dispatching experience.
• Warehouse management experience.

Responsibilities

• Monitor daily delivery operations and resolve service exceptions.
• Support drivers and customer service teams with real-time troubleshooting.
• Train and onboard new team members.
• Build, manage, and adjust office and driver schedules.
• Order and maintain office supplies.
• Prepare delivery manifests and ensure dispatch readiness.
• Collaborate with routing and driver managers to optimize performance.
• Review payroll and resolve discrepancies.
• Process reschedules, cancellations, and customer service exceptions.
• Oversee inbound and outbound logistics at 3PL locations.
• Track recycling and waste levels and recommend operational improvements.
• Track delivery exceptions and ensure timely resolution.
• Monitor compliance with check-ins, paperwork, and routing standards.
• Review next-day delivery plans and adjust schedules as needed.
• Submit nightly operations recap reports.
• Attend weekly planning and operations meetings.
• Conduct inventory checks and order supplies.

Job description

Temco Logistics, a proud subsidiary of The Home Depot, is seeking an Operations Manager to support delivery and customer service teams in Bakersfield, CA. The role emphasizes accurate scheduling, proactive operations oversight, and strong communication in a fast-paced environment.

You will monitor daily delivery operations, resolve exceptions, train new team members, and optimize schedules across office and driver teams. Equal opportunity employer.