Logistics Dispatch & Operations Coordinator

Elite Delivery Academy LLC; Houston (TX); On-site; USD 40,000 - 56,000; Full time

Benefits offered by this job

Excellent base wage

Insurance after 30 days; retirement at

Affordable Medical, Dental and Vision

Life insurance and voluntary life

Short- and long-term disability

401k match

Job summary

Elite Delivery Academy LLC in Houston seeks an organized Logistics Dispatch Office Administrator to coordinate daily driver schedules, manage routes, and ensure timely, accurate communication between drivers, customers, and internal teams.

Your role supports DOT compliance and safety, onboarding of new drivers, and the preparation of operational reports. The position is office-based and may require occasional overtime to meet delivery goals.

Qualifications

• High school diploma or equivalent
• Previous experience in dispatch, logistics, or transportation administration required.
• Strong organizational and multitasking skills with attention to detail.
• Excellent communication and problem-solving abilities.
• Proficient in Microsoft Office Suite (Word, Excel, Outlook) and dispatch/logistics software.
• Ability to work effectively in a fast-paced, high-pressure environment.
• Knowledge of DOT regulations and transportation compliance is a plus.

Responsibilities

• Schedule, assign, and monitor daily delivery routes for drivers to ensure timely and accurate deliveries.
• Serve as the primary point of contact for drivers, addressing questions, route changes, and delivery updates.
• Communicate proactively with customers regarding delivery status, delays, or special instructions.
• Maintain accurate dispatch logs, driver records, and delivery documentation in company systems.
• Coordinate with warehouse staff to ensure orders are staged and ready for dispatch.
• Monitor GPS tracking systems to ensure efficient route management and compliance with driving hours.
• Address and resolve operational issues quickly to minimize disruptions.
• Assist in onboarding new drivers, including providing route training and ensuring completion of necessary forms.
• Support compliance with DOT and safety regulations by maintaining accurate records and reporting requirements.
• Prepare and submit operational reports to management as required.

Skills

Dispatch experience

Logistics coordination

Transportation administration

Communication skills

Microsoft Office

DOT knowledge

Education

High school diploma

Tools

Microsoft Office Suite

Dispatch software

GPS tracking systems

Job description

Elite Delivery Academy LLC in Houston seeks an organized Logistics Dispatch Office Administrator to coordinate daily driver schedules, manage routes, and ensure timely, accurate communication between drivers, customers, and internal teams.

Your role supports DOT compliance and safety, onboarding of new drivers, and the preparation of operational reports. The position is office-based and may require occasional overtime to meet delivery goals.