Logistics & Dispatch Coordinator (Linehaul)

Federal Express Corporation; Seaford (DE); Sur place; USD 28 000 - 48 000; Plein temps

Résumé du poste

Federal Express Corporation is seeking an operations support professional in the pickup and delivery area to coordinate quality, service, and administrative functions. You will dispatch linehaul equipment and ensure regulatory compliance in the DOT framework.

Key tasks include monitoring metrics, communicating load changes to contractors and vendors, resolving customer service issues, and maintaining accurate equipment records. Position may require lifting up to 20 pounds and minimal travel.

Qualifications

• High school diploma or GED required; bachelor's degree preferred.
• Experience in administrative support or dock operations is favorable.
• Strong communication and multitasking abilities required.

Responsabilités

• Monitors service, safety, cost and quality metrics daily and addresses issues.
• Communicates load plan changes to ICs/ISPs and updates Vision/VRP systems.
• Resolves customer service complaints and escalates unresolved issues as needed.
• Maintains vehicle and equipment files and ensures DOT documentation is up to date.

Connaissances

Customer service

Dispatch coordination

Regulatory compliance

Microsoft Office

Formation

High school diploma or GED

Bachelor's degree preferred

Outils

Vision/VRP

DOT compliance software

Description du poste

Federal Express Corporation is seeking an operations support professional in the pickup and delivery area to coordinate quality, service, and administrative functions. You will dispatch linehaul equipment and ensure regulatory compliance in the DOT framework.

Key tasks include monitoring metrics, communicating load changes to contractors and vendors, resolving customer service issues, and maintaining accurate equipment records. Position may require lifting up to 20 pounds and minimal travel.