Logistics Dispatch Coordinator

United Natural Foods, Inc.; Atlanta (GA); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) plan

Paid time off

Job summary

United Natural Foods, Inc. is seeking a Dispatch Coordinator to ensure on-time departures and effective driver communications. You will monitor routes, update customers on delivery status, and collaborate with care teams to resolve issues.

The role requires safety awareness, strong organization, and proficiency with MS Office. Prior dispatch experience is preferred but not required, and DOT rules knowledge is a plus. This is a full-time, on-site position in Atlanta, GA.

Qualifications

• Dispatch/Transportation experience preferred but not required.
• Familiarity with safety guidelines and DOT rules and regulations.
• Ability to remain calm and professional in fast-paced, stressful situations.
• Strong organizational and time management skills with the ability to prioritize tasks independently.
• Excellent communication skills, capable of effectively interacting with all levels of employees.
• Keen attention to detail and accuracy.
• Proficient in Microsoft Office applications.
• Understanding of warehouse procedures for a comprehensive grasp of all processes.

Responsibilities

• Dispatching trucks to ensure on-time departures.
• Monitor drivers and communicate with customers regarding potential late deliveries or issues.
• Process customer invoices and assemble delivery paperwork efficiently.
• Monitor shipping and route progress using SCI and PeopleNet Link, verifying on-time arrivals.
• Break down driver packets and manage customer invoice processing.
• Collaborate with customer care to notify clients of late truck updates.
• Engage with customer care for service escalations and resolution.
• Sort, separate, and file invoices, route packets, and driver inspections.
• Complete data entry for equipment information, driver start/end times, and actual delivery times.
• Handle all incoming calls and emails professionally.
• Re-dispatch drivers as needed to ensure coverage and support on-time deliveries.
• Dispatch repair services for equipment breakdowns and manage accident reporting procedures.
• Maintain a clean and safe working environment, reporting any violations of company policy to your supervisor.
• Perform other relevant job duties as required.

Skills

Safety guidelines & regs

Calm under pressure

Organizational & time mgmt

Strong communication

Attention to detail

Microsoft Office proficiency

Delivery routes familiarity

DOT rules & regulations

Job description

United Natural Foods, Inc. is seeking a Dispatch Coordinator to ensure on-time departures and effective driver communications. You will monitor routes, update customers on delivery status, and collaborate with care teams to resolve issues.

The role requires safety awareness, strong organization, and proficiency with MS Office. Prior dispatch experience is preferred but not required, and DOT rules knowledge is a plus. This is a full-time, on-site position in Atlanta, GA.