Logistics Dispatch Coordinator – On-Time Deliveries

UNFI; Chesterfield (NH); Vor Ort; USD 30.000 - 39.000; Vollzeit

Benefits dieser Stelle

Paid Time Off

Sick Time

Holiday leave

401K Program

Medical insurance

Dental insurance

Vision insurance

Life insurance

AD&D insurance

Short-term disability

Long-term disability

Flexible Spending Account

Zusammenfassung

UNFI, the leading distributor of conventional and specialty foods in the US and Canada, is seeking a Dispatch Clerk to help ensure on-time truck departures. You will monitor drivers, communicate with customers about delays, and coordinate with customer care to resolve issues, maintaining excellent service standards in a fast-paced distribution environment.

Strong organizational skills and familiarity with DOT regulations will support effective routing, data entry, and incident reporting, with a

Qualifikationen

• Experience in transportation/dispatch is preferred but not required.
• Understanding of safety guidelines and regulations.
• Ability to stay calm and professional in fast-paced situations.
• Strong organizational and time management skills with the ability to prioritize tasks independently.
• Excellent communication skills with all levels of employees.
• Familiarity with DOT rules and regulations and warehouse procedures.

Aufgaben

• Process customer invoices and assemble delivery paperwork efficiently.
• Monitor shipping and route progress using SCI and PeopleNet Link, verifying on-time arrivals.
• Break down driver packets and manage customer invoice processing.
• Collaborate with customer care to notify clients of late truck updates.
• Engage with customer care for service escalations and resolution.
• Sort, separate, and file invoices, route packets, and driver inspections.
• Complete data entry for equipment information, driver start/end times, and actual delivery times.
• Handle all incoming calls and emails professionally.
• Re-dispatch drivers as needed to ensure coverage and support on-time deliveries.
• Dispatch repair services for equipment breakdowns and manage accident reporting procedures.
• Maintain a clean and safe working environment, reporting any violations of company policy to your supervisor.

Kenntnisse

Dispatch experience

Safety guidelines

Communication

Organizational skills

Time management

Customer service

Tools

SCI system

PeopleNet Link

Microsoft Office

Jobbeschreibung

UNFI, the leading distributor of conventional and specialty foods in the US and Canada, is seeking a Dispatch Clerk to help ensure on-time truck departures. You will monitor drivers, communicate with customers about delays, and coordinate with customer care to resolve issues, maintaining excellent service standards in a fast-paced distribution environment.

Strong organizational skills and familiarity with DOT regulations will support effective routing, data entry, and incident reporting, with a