Delivery Dispatch Specialist — On-Time Deliveries

United Natural Foods, Inc.; Chesterfield (NH); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Medical benefits

401(k) plan

Paid time off

Vision coverage

Job summary

United Natural Foods, Inc. in New Hampshire seeks a detail-oriented Dispatch Associate to help ensure on-time truck departures and clear communication with drivers and customers.

You will monitor routes, assemble delivery paperwork, and coordinate with Customer Care for escalations to maintain exceptional service. You will also handle data entry, prepare driver/time records, and support a fast-paced team while upholding safety guidelines and company policies.

Qualifications

• Familiar with safety guidelines and regulations.
• Able to stay calm and professional in fast-paced situations.
• Strong organizational and time-management capabilities.
• Excellent communication with colleagues and customers.

Responsibilities

• Process customer invoices and assemble delivery paperwork.
• Monitor shipping progress and verify on-time arrivals using SCI and PeopleNet Link.
• Distribute driver packets and manage customer invoice processing.
• Notify clients of late updates and coordinate with customer care for escalations.
• Dispatch drivers as needed to ensure coverage and on-time deliveries.
• Dispatch repair services for equipment breakdowns and report accidents.
• Maintain a clean, safe work environment and follow company policies.
• Handle all incoming calls and emails professionally.

Skills

Time management

Communication

Organizational skills

Attention to detail

Microsoft Office

Safety guidelines

Tools

SCI

PeopleNet Link

Job description

United Natural Foods, Inc. in New Hampshire seeks a detail-oriented Dispatch Associate to help ensure on-time truck departures and clear communication with drivers and customers.

You will monitor routes, assemble delivery paperwork, and coordinate with Customer Care for escalations to maintain exceptional service. You will also handle data entry, prepare driver/time records, and support a fast-paced team while upholding safety guidelines and company policies.