Logistics Dispatch & Carrier Relations Specialist

Syfan Logistics, Inc.; United States; On-site; USD 42,000 - 66,000; Full time

Job summary

Syfan Logistics, Inc. is seeking a Logistics Coordinator to join the operations team. The role focuses on coordinating with carriers and customers to guarantee on-time service for all shipments, utilizing the company’s TMS and related logistics tools.

Strong communication, organization, and multitasking are essential to maintain high levels of customer and carrier satisfaction. You will document load details, update statuses, and help resolve delays, with daytime shifts and occasional nights or

Qualifications

• High school diploma / GED or equivalent; Bachelor’s Degree Preferred.
• Experience in logistics or customer service is a plus.
• Proficiency with office software and basic computer skills.

Responsibilities

• Dispatches carriers and manages load information.
• Tracks and communicates movements of drivers to shippers and receivers.
• Documents communications with carriers and customers in TMS logs.
• Updates load data and communicates delays or issues to the team.
• Performs other essential duties as assigned by management.

Skills

Customer service

Interpersonal skills

Microsoft Office

Logistics software

Communication

Time management

Problem solving

Teamwork

Education

High school diploma

Bachelor’s degree preferred

Tools

Syfan TMS

Transportation Management System

Customer websites

Job description

Syfan Logistics, Inc. is seeking a Logistics Coordinator to join the operations team. The role focuses on coordinating with carriers and customers to guarantee on-time service for all shipments, utilizing the company’s TMS and related logistics tools.

Strong communication, organization, and multitasking are essential to maintain high levels of customer and carrier satisfaction. You will document load details, update statuses, and help resolve delays, with daytime shifts and occasional nights or