Logistics Coordination Specialist: On-Time Deliveries

Syfan Logistics; Gainesville (GA); On-site; USD 40,000 - 66,000; Full time

Job summary

Syfan Logistics is seeking a Logistics Coordinator to support our operations team. You will communicate with carriers and customers to ensure on-time shipments and maintain strong relationships.

Responsibilities include dispatching carriers, managing shipment data in our logistics software, tracking driver movements, and resolving issues to keep deliveries on schedule. A high level of service and teamwork is essential in this fast-paced office environment.

Qualifications

• Customer service and interpersonal skills required.
• Basic computer proficiency with Microsoft Office, Syfan Logistics’ TMS, and customer websites.
• Strong organizational, time management, critical thinking and problem-solving abilities.

Responsibilities

• Dispatch carriers by phone and computer.
• Manage load information including pickup/delivery times in the TMS.
• Track driver movements and communicate with shippers and receivers.
• Resolve inbound calls from drivers and carriers to obtain status updates.
• Update carriers and customers on delays or issues as needed.
• Validate load data prior to delivery and request documentation as needed.
• Document all communications in the TMS logs.
• Identify load issues and work with the team to implement solutions.
• Perform other duties as assigned by management.

Skills

Customer service

Microsoft Office & TMS

Organizational skills

Prioritization & adaptability

Coachability & compliance

Team collaboration

Education

High school diploma / GED or equivalent

Bachelor’s Degree Preferred

Job description

Syfan Logistics is seeking a Logistics Coordinator to support our operations team. You will communicate with carriers and customers to ensure on-time shipments and maintain strong relationships.

Responsibilities include dispatching carriers, managing shipment data in our logistics software, tracking driver movements, and resolving issues to keep deliveries on schedule. A high level of service and teamwork is essential in this fast-paced office environment.