Logistics Dispatch & Carrier Relations Specialist

Momentum Transportation USA, an award-winning Landstar Agent; Jacksonville (FL); On-site; USD 48,000 - 64,000; Full time

Job summary

Momentum Transportation USA, an award-winning Landstar Agent, seeks an Operations Specialist in Jacksonville, FL to execute daily transportation activities for our customer. This role builds profitable relationships with carriers and drivers, maintaining focus on evolving customer needs and reporting to the Operations Manager.

Responsibilities include scheduling and dispatching trucks, tracking shipments, negotiating rates, and maintaining service standards while collaborating with customers and

Qualifications

• High School Diploma/GED required.
• BA/BS degree in Logistics or related field; or equivalent combination of education and work experience preferred.
• 1-3 years dispatch operations experience preferred.

Responsibilities

• Schedule and dispatch trucks to meet customer demands.
• Monitor shipments from pickup through delivery with Track & Trace updates.
• Negotiate rates and service with transportation providers.
• Maintain carrier relationships to ensure capacity and service standards.
• Communicate with customers, carriers, and team members.
• Update transportation management systems.
• Prioritize tasks to improve quality and service performance.
• Support end-of-month/quarter/year cycles with extended hours as needed.
• Demonstrate professional and respectful behavior and maintain attendance.

Skills

Customer service expertise

DOT regulations knowledge

Multi-state geography knowledge

Strong communication skills

Self-motivated, independent work

Education

BA/BS in Logistics or related field

Tools

AS400 / Pegasus / Oracle (OTM)

Job description

Momentum Transportation USA, an award-winning Landstar Agent, seeks an Operations Specialist in Jacksonville, FL to execute daily transportation activities for our customer. This role builds profitable relationships with carriers and drivers, maintaining focus on evolving customer needs and reporting to the Operations Manager.

Responsibilities include scheduling and dispatching trucks, tracking shipments, negotiating rates, and maintaining service standards while collaborating with customers and