Logistics Dispatch & Carrier Relations Specialist

Momentum Transportation USA; Jacksonville (FL); On-site; USD 45,000 - 65,000; Full time

Job summary

Momentum Transportation USA in Jacksonville, FL is seeking an Operations Specialist to manage day-to-day transportation activities, schedule trucks, and maintain profitable carrier relationships. The role reports to the Operations Manager and emphasizes meeting customer demands while adapting to changing needs.

You will monitor shipments end-to-end, negotiate rates, ensure DOT compliance, and coordinate across carriers, customers, and internal teams.

Qualifications

• High School Diploma/GED required.
• BA/BS degree in Logistics or related field; or equivalent combination of education and work experience preferred.
• 1-3 years dispatch operations experience preferred.

Responsibilities

• Complete accurate and timely scheduling and dispatching of trucks to meet customer demands.
• Monitor shipments from pickup through delivery with Track & Trace updates.
• Negotiate with transportation providers to obtain best rates and service.
• Maintain relationships with carriers to ensure capacity and monitor service standards.
• Communicate effectively with customers, carriers, and team members.
• Update and maintain transportation management and operation systems.
• Work extended hours during month-end, quarter-end, and year-end cycles as needed.
• Demonstrate professional and respectful behavior, with regular attendance.

Skills

Customer service

DOT regulations

Multi-state geography

Interpersonal skills

Problem solving

Time management

Attention to detail

English fluency

Independent worker

Education

BA/BS in Logistics or related field

High School Diploma/GED

Tools

AS400

Pegasus

Oracle (OTM)

Microsoft Office

Job description

Momentum Transportation USA in Jacksonville, FL is seeking an Operations Specialist to manage day-to-day transportation activities, schedule trucks, and maintain profitable carrier relationships. The role reports to the Operations Manager and emphasizes meeting customer demands while adapting to changing needs.

You will monitor shipments end-to-end, negotiate rates, ensure DOT compliance, and coordinate across carriers, customers, and internal teams.