Logistics & Customer Support Coordinator

LHH; Irvine (CA); On-site; USD 60,000 - 80,000; Full time

Job summary

LHH in Irvine, CA is seeking a Customer Support & Supply Chain Representative to coordinate shipments, manage inventory, and deliver responsive service to customers and carriers.

In this role you will work with sales, service teams and warehouse staff in an office and warehouse environment, balancing multiple priorities and ensuring on-time delivery while controlling costs. Strong communication and organizational skills are essential.

Qualifications

• Previous logistics or supply chain experience preferred.
• 5+ years in customer service or call center related roles preferred.
• Strong written and verbal communication skills.
• Proficiency with Microsoft Office, including Excel and Outlook.

Responsibilities

• Coordinate invoices and shipping documents for imported products.
• Create and distribute daily shipping plans across origins.
• Coordinate packing and preparation for shipment.
• Liaise between customers, carriers and internal teams on logistics.
• Verify inventory against database records.
• Log transactions in company databases and resolve shipment issues.
• Provide product information to service, sales and admin teams.

Skills

Communication skills

Multitasking

Tools

Microsoft Office Suite

Job description

LHH in Irvine, CA is seeking a Customer Support & Supply Chain Representative to coordinate shipments, manage inventory, and deliver responsive service to customers and carriers.

In this role you will work with sales, service teams and warehouse staff in an office and warehouse environment, balancing multiple priorities and ensuring on-time delivery while controlling costs. Strong communication and organizational skills are essential.