Logistics Customer Success Coordinator II

CMA CGM; Clayton (IN); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

Paid Time Off

Health insurance

401(k) plan

Job summary

CEVA Logistics is seeking a Customer Success Administrator II in Clayton, IN for a permanent full-time role. You will provide essential operational support in the supply chain, coordinating transportation with various carriers and maintaining customer profiles and service needs.

The role involves handling shipments, billing questions, and tracing, while ensuring data integrity in systems. A High School diploma and logistics experience are preferred, with benefits and growth opportunities offered.

Qualifications

• High School diploma or GED required; 2 years related logistics ops experience preferred.
• Associates degree or equivalent work experience in logistics is advantageous.
• Familiarity with supply chain systems and basic reporting tools.

Responsibilities

• Provide operational support in the supply chain, coordinating transport with carriers.
• Maintain customer profiles and service needs, address questions and concerns.
• Process documentation, billing questions, and service details accurately.
• Track shipments, perform tracing, and escalate issues when needed.
• Prepare operational reports and summarize details for leadership.

Skills

Microsoft Office

Logistics software

Data tracking

Customer service

Education

High School Diploma or GED

Associates Degree in related field

Tools

Databases

ERP systems

Job description

CEVA Logistics is seeking a Customer Success Administrator II in Clayton, IN for a permanent full-time role. You will provide essential operational support in the supply chain, coordinating transportation with various carriers and maintaining customer profiles and service needs.

The role involves handling shipments, billing questions, and tracing, while ensuring data integrity in systems. A High School diploma and logistics experience are preferred, with benefits and growth opportunities offered.