Logistics Customer Success Agent

DSV - Global Transport and Logistics; Northlake (TX); On-site; USD 30,000 - 42,000; Full time

Job summary

DSV - Global Transport and Logistics is seeking a Customer Service Agent for our Northlake, TX site. The role focuses on building rapport with clients by delivering exceptional service and ensuring accurate data entry for shipping and receiving information and order processing to support site operations.

The ideal candidate has at least 1 year in customer service, with strong English communication and proficiency in MS Office and WMS.

Qualifications

• High school diploma or GED required.
• 1 year experience in customer service.
• English language skills: reading, writing, verbal.

Responsibilities

• Process and input all customer orders.
• Input and verify data regarding shipments and inventories.
• Ensure accurate invoicing and credit handling.
• Maintain documents and files for orders.
• Assist in resolving discrepancies.

Skills

English proficiency

Attention to detail

Education

High school diploma or GED

Tools

MS Office

WMS

Job description

DSV - Global Transport and Logistics is seeking a Customer Service Agent for our Northlake, TX site. The role focuses on building rapport with clients by delivering exceptional service and ensuring accurate data entry for shipping and receiving information and order processing to support site operations.

The ideal candidate has at least 1 year in customer service, with strong English communication and proficiency in MS Office and WMS.