Logistics Customer Service Specialist - 2nd Shift

DSV Air & Sea Inc.; Northlake (TX); On-site; USD 30,000 - 41,000; Full time

Job summary

DSV - Global Transport and Logistics is seeking a Customer Service Agent for the 2nd shift in Northlake, TX. You will build rapport with clients, process orders, and ensure accurate data entry and shipping documentation in a fast-paced warehouse environment.

The role runs Mon-Fri 3:30pm-12:30am with a pay rate of $26 per hour and requires attention to detail, teamwork, and strong communication to maintain service levels and efficiency.

Qualifications

• Must have a high school diploma or GED.
• 1 year experience in Customer Service.
• Ability to work in unregulated warehouse temperatures.

Responsibilities

• Process and input all customer orders and run shipments from the WMS.
• Handle invoicing, data entry, and order accuracy to support site operations.
• Maintain files, respond to inquiries, and coordinate with departments to meet service standards.

Skills

Customer service

English proficiency

Multi-tasking

Education

High school diploma or GED

Tools

WMS

MS Office

Job description

DSV - Global Transport and Logistics is seeking a Customer Service Agent for the 2nd shift in Northlake, TX. You will build rapport with clients, process orders, and ensure accurate data entry and shipping documentation in a fast-paced warehouse environment.

The role runs Mon-Fri 3:30pm-12:30am with a pay rate of $26 per hour and requires attention to detail, teamwork, and strong communication to maintain service levels and efficiency.