Logistics Customer Service Specialist

The Home Depot; Harper Woods (MI); On-site; USD 34,000 - 42,000; Full time

Benefits offered by this job

Equal Employment Opportunity

Bilingual candidates encouraged

Job summary

Temco Logistics is seeking a motivated Customer Service Representative to be the first point of contact for customers, addressing inquiries, resolving issues, and ensuring satisfaction.

The role emphasizes detailed, organized individuals who can manage multiple tasks in a fast-paced logistics environment in Harper Woods, MI. Experience in customer service and office administration is valued.

Qualifications

• High school diploma or equivalent.
• Minimum 2 years in customer service or office tasks.
• Strong communication and interpersonal skills to build relationships.

Responsibilities

• Provide customers with accurate information regarding orders, delivery status, and product details.
• Answer phone calls and respond to emails promptly, addressing questions and requests.
• Follow up to ensure satisfaction with delivery and installation services.

Skills

Customer Service

Office Admin

MS Office

ERP systems

Education

High school diploma

Tools

ERP systems

Job description

Temco Logistics is seeking a motivated Customer Service Representative to be the first point of contact for customers, addressing inquiries, resolving issues, and ensuring satisfaction.

The role emphasizes detailed, organized individuals who can manage multiple tasks in a fast-paced logistics environment in Harper Woods, MI. Experience in customer service and office administration is valued.