Logistics Customer Experience Specialist

J.B. Hunt Transport, Inc.; Lowell (AR); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical benefit

Dental benefit

Vision benefit

401(k) retirement plan

Life insurance

Short-term and long-term disability

Paid time off

Six weeks maternity leave

Six paid holidays

Job summary

J.B. Hunt Transport, Inc. in Lowell, AR seeks a Customer Experience Support representative to perform highly detailed clerical tasks and provide general support under supervision.

Responsibilities include booking loads, entering orders, scheduling pickups, tracking freight, and aiding internal customers with issues, while maintaining accuracy and delivering excellent service. A GED or high school diploma is required.

Qualifications

• High School Diploma or GED required.
• Strong communication and multitasking abilities.
• Ability to learn new systems quickly.
• Accurate data entry and record keeping.

Responsibilities

• Book loads and enter customer orders.
• Schedule pickups and deliveries; track load updates.
• Monitor freight in transit and coordinate with customers.
• Perform general administrative duties and maintain records.
• Assist internal customers with load-related problems.

Skills

Communication

Multitasking

Prioritization

Learn new systems

Typing

Customer service

Accuracy

Education

GED

High School Diploma

Job description

J.B. Hunt Transport, Inc. in Lowell, AR seeks a Customer Experience Support representative to perform highly detailed clerical tasks and provide general support under supervision.

Responsibilities include booking loads, entering orders, scheduling pickups, tracking freight, and aiding internal customers with issues, while maintaining accuracy and delivering excellent service. A GED or high school diploma is required.