Logistics CSR Clerk — Shipments & Customer Support

Manpower, Inc.; Laredo (TX); On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

Weekly pay

Benefits programs

Job summary

ManpowerGroup is seeking a Customer Service Representative (CSR) Clerk in Laredo, TX to support the Operations and Warehouse teams. The role requires strong communication, attention to detail, and adaptability, with responsibilities including coordinating shipments, updating customers on status, and maintaining records.

The position offers a full-time schedule with rotating 12-hour shifts, a starting pay of $16.00 per hour, and weekly pay.

Qualifications

• Previous experience as a CSR Clerk, Logistics Clerk, Customer Service Representative, or related role.
• Strong proficiency in Microsoft Excel, Outlook, and Microsoft Office applications.
• Excellent verbal and written communication skills.
• Experience with data entry, record maintenance, and handling high-volume emails.

Responsibilities

• Coordinate daily shipments and transportation activities.
• Communicate with customers via phone and email regarding shipment status, delivery updates, and order inquiries.
• Provide accurate tracking information and resolve customer concerns in a timely and professional manner.
• Maintain and update shipment records, customer files, and operational reports.
• Work closely with warehouse and transportation teams to ensure on-time deliveries and customer satisfaction.

Skills

Excel

Outlook

Microsoft Office

Verbal communication

Written communication

Data entry

Job description

ManpowerGroup is seeking a Customer Service Representative (CSR) Clerk in Laredo, TX to support the Operations and Warehouse teams. The role requires strong communication, attention to detail, and adaptability, with responsibilities including coordinating shipments, updating customers on status, and maintaining records.

The position offers a full-time schedule with rotating 12-hour shifts, a starting pay of $16.00 per hour, and weekly pay.