Coordinator Clerk

Manpower, Inc.; Laredo (TX); On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

Weekly pay

Benefits programs

Job summary

ManpowerGroup is seeking a Customer Service Representative (CSR) Clerk in Laredo, TX to support the Operations and Warehouse teams. The role requires strong communication, attention to detail, and adaptability, with responsibilities including coordinating shipments, updating customers on status, and maintaining records.

The position offers a full-time schedule with rotating 12-hour shifts, a starting pay of $16.00 per hour, and weekly pay.

Qualifications

• Previous experience as a CSR Clerk, Logistics Clerk, Customer Service Representative, or related role.
• Strong proficiency in Microsoft Excel, Outlook, and Microsoft Office applications.
• Excellent verbal and written communication skills.
• Experience with data entry, record maintenance, and handling high-volume emails.

Responsibilities

• Coordinate daily shipments and transportation activities.
• Communicate with customers via phone and email regarding shipment status, delivery updates, and order inquiries.
• Provide accurate tracking information and resolve customer concerns in a timely and professional manner.
• Maintain and update shipment records, customer files, and operational reports.
• Work closely with warehouse and transportation teams to ensure on-time deliveries and customer satisfaction.

Skills

Excel

Outlook

Microsoft Office

Verbal communication

Written communication

Data entry

Job description

Customer Service Representative (CSR) Clerk

Our client, a leading logistics and transportation company, is seeking a Customer Service Representative (CSR) Clerk to join their team. As a CSR Clerk, you will be part of the Operations Department, supporting the Warehouse team. The ideal candidate will have strong communication skills, attention to detail, and adaptability, which will align successfully within the organization.

Job Title: CSR Clerk
Location: Laredo, TX
Pay Range: $16.00/hour
Shift: 6:00 AM - 6:00 PM, Rotating Schedule (3 days on / 3 days off). Must be flexible and adaptable to changing schedules with no set weekly schedule.

What's the Job?

• Coordinate daily shipments and transportation activities.
• Communicate with customers via phone and email regarding shipment status, delivery updates, and order inquiries.
• Provide accurate tracking information and resolve customer concerns in a timely and professional manner.
• Maintain and update shipment records, customer files, and operational reports.
• Work closely with warehouse and transportation teams to ensure on-time deliveries and customer satisfaction.

What's Needed?

• Previous experience as a CSR Clerk, Logistics Clerk, Customer Service Representative, or related role.
• Strong proficiency in Microsoft Excel, Outlook, and Microsoft Office applications.
• Excellent verbal and written communication skills.
• Experience with data entry, record maintenance, and handling high-volume emails.
• Ability to work rotating 12-hour shifts and adapt to changing schedules.

What's in it for Me?

• Competitive pay at $16.00 per hour.
• Consistent full-time schedule with rotating days off.
• Opportunity to gain experience with a leading logistics operation.
• Collaborative team environment with opportunities for growth.
• Weekly pay and access to Manpower benefits programs.

About ManpowerGroup, Parent Company of:Manpower, Experis, Talent Solutions, and Jefferson Wells

ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands –Manpower, Experis, Talent Solutions, and Jefferson Wells– creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2022 ManpowerGroup was named one of the World's Most Ethical Companies for the 13th year - all confirming our position as the brand of choice for in-demand talent.