Logistics Coordinator — Growth & Process Optimization

DP World; Newark (CA); On-site; USD 34,440 - 46,838; Full time

Job summary

DP World in Newark, CA seeks an L2 – Logistics Coordinator to join a dynamic 3PL team focused on continuous improvements, operational efficiencies and layout optimization. This role emphasizes customer service, coordination, and data-driven reporting.

You will handle day-to-day order processing, collaborate with the control tower staff, manage reports, and ensure KPIs and inventory accuracy. Starting pay is $29.62 per hour, with growth opportunities within a growing international organization.

Qualifications

• Customer service background in logistics or planning.
• Excel proficiency including VLOOKUPs and Pivot Tables.
• Able to adapt to a changing environment and multi-task effectively.
• Strong communication with customers and stakeholders.

Responsibilities

• Handle customer queries, escalations & a large volume of day-to-day reports through the life cycle of customer orders.
• Build a close working relationship with the Key Account control tower staff to understand day-to-day requirements and service accordingly.
• Ensure a large number of customer & carrier performance reports are completed weekly/monthly and submitted accurately.
• Apply scheduling, planning, and coordination to support product inbound and outbound operations.
• Communicate effectively with internal and external customers and stakeholders.
• Process order setup via internal system including EDI feeds or manual creation.
• Ensure orders are picked and processed timely to meet KPI requirements and maintain inventory levels.
• Other duties as assigned.

Skills

Customer service

Supply chain management

Excel

Multi-tasking

Tools

EDI feeds

ERP systems

Job description

DP World in Newark, CA seeks an L2 – Logistics Coordinator to join a dynamic 3PL team focused on continuous improvements, operational efficiencies and layout optimization. This role emphasizes customer service, coordination, and data-driven reporting.

You will handle day-to-day order processing, collaborate with the control tower staff, manage reports, and ensure KPIs and inventory accuracy. Starting pay is $29.62 per hour, with growth opportunities within a growing international organization.