Logistics Coordinator

DP World; Eagle Mountain (UT); On-site; USD 42,000 - 65,000; Full time

Job summary

DP World in Eagle Mountain, Utah is seeking an L2 – Logistics Coordinator to help drive improvements in supply chain operations, manage customer orders, and coordinate with internal teams to ensure on-time delivery.

The role emphasizes strong customer service, data reporting, and the ability to adapt in a dynamic logistics environment, with opportunities to expand responsibilities within the company.

Qualifications

• Customer service background in logistics or planning.
• Proficient in Excel for tracking and analysis.
• Ability to adapt in a fast-paced, changing environment.
• Strong multitasking skills.

Responsibilities

• Handle customer queries, escalations & a large volume of day-to-day reports through the lifecycle of customer orders.
• Build a close working relationship with Key Account control tower staff staffing through understanding their day to day business requirements and servicing accordingly.
• Ensure a large number of customer and carrier performance reports are completed weekly/monthly and submitted on time and with accurate content.
• Apply scheduling, planning, and coordination activity to support product inbound and outbound operations.
• Ability to communicate both internally and externally with the customers and stakeholders.
• Process order set up via preferred internal system to include but not limited to EDI feeds or manual creation.
• Ensure orders are picked and processed timely to meet KPI requirements and help monitor and ensure proper inventory levels per customer expectations.
• Other duties as assigned.

Skills

Customer service

Excel

Communication

Multi-tasking

Tools

EDI feeds

Internal system

Job description

Interested in joining a dynamic and growing 3PL as a L2 – Logistics Coordinator where lots of engineering challenges await? Our Eagle Mountain, UT team is working on continuous improvements, operational efficiencies and layout, and is looking for a motivated and experienced colleague with a strong background in supply chain management.

If you are a results-oriented, team-player with a track record for providing top-tier customer service and possessing a "can-do" attitude and you find yourself excited for the possibility of expanding your role within the Company at this time - then we want to hear from you and how you might contribute to the further growth of the team within this role!

About The Role

How you will contribute

• Handle customer queries, escalations & a large volume of day to day reports through the life cycle of customer orders.
• Build a close working relationship with the Key Account control tower staff staffing through understanding their day to day business requirements and servicing accordingly.
• Ensure a large number of customer & carrier performance reports are completed weekly/monthly and submitted on time and with accurate content.
• Apply scheduling, planning, and coordination activity to support product inbound and outbound operations.
• Ability to communicate both internally and externally with the customers and stakeholders.
• Process order set up via preferred internal system to include but not limited to EDI feeds or manual creation.
• Ensure orders are picked and processed timely to meet KPI requirements and help monitor and ensure proper inventory levels per customer expectations.
• Other duties as assigned.

Your Key Qualifications

• Customer service background in logistics or planning with ability to build a relationship with the customer and handle problem resolution in timely manner.
• Word, Excel, Outlook knowledge with strong emphasis on Excel (V Look Ups, Pivot Table is a plus) used for tracking and analysis.
• Ability to adapt and work in an ever changing, stress induced changing environment.
• Ability to multiitask effectively.

Compensation

DP World offers exciting and challenging roles within a growing international organization. We strive to hire and develop the right people, locally and globally, stimulating personal growth and self-development within an informal atmosphere. We offer a market competitive compensation package.