Logistics Coordinator - Customer Ops & Growth

DP World; Eagle Mountain (UT); On-site; USD 42,000 - 65,000; Full time

Job summary

DP World in Eagle Mountain, Utah is seeking an L2 – Logistics Coordinator to help drive improvements in supply chain operations, manage customer orders, and coordinate with internal teams to ensure on-time delivery.

The role emphasizes strong customer service, data reporting, and the ability to adapt in a dynamic logistics environment, with opportunities to expand responsibilities within the company.

Qualifications

• Customer service background in logistics or planning.
• Proficient in Excel for tracking and analysis.
• Ability to adapt in a fast-paced, changing environment.
• Strong multitasking skills.

Responsibilities

• Handle customer queries, escalations & a large volume of day-to-day reports through the lifecycle of customer orders.
• Build a close working relationship with Key Account control tower staff staffing through understanding their day to day business requirements and servicing accordingly.
• Ensure a large number of customer and carrier performance reports are completed weekly/monthly and submitted on time and with accurate content.
• Apply scheduling, planning, and coordination activity to support product inbound and outbound operations.
• Ability to communicate both internally and externally with the customers and stakeholders.
• Process order set up via preferred internal system to include but not limited to EDI feeds or manual creation.
• Ensure orders are picked and processed timely to meet KPI requirements and help monitor and ensure proper inventory levels per customer expectations.
• Other duties as assigned.

Skills

Customer service

Excel

Communication

Multi-tasking

Tools

EDI feeds

Internal system

Job description

DP World in Eagle Mountain, Utah is seeking an L2 – Logistics Coordinator to help drive improvements in supply chain operations, manage customer orders, and coordinate with internal teams to ensure on-time delivery.

The role emphasizes strong customer service, data reporting, and the ability to adapt in a dynamic logistics environment, with opportunities to expand responsibilities within the company.