Logistics Coordinator: Freight Ops & Customer Service

Theuniversityunion; Manhattan (KS); On-site; USD 50,000 - 60,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) plan with employer match

Job summary

Purple Wave Auction is seeking a Logistics Coordinator Tier I to support freight operations and ensure seamless coordination between customers, carriers, and internal teams. You will manage load setup, documentation, and carrier onboarding using RMIS in a fast-paced environment.

The role offers full-time salaried employment in Manhattan, KS, with a structured bonus program and benefits. Prior logistics experience and strong communication skills help you excel in this entry-level pathway.

Qualifications

• High school diploma or GED is required.
• 1-2 years of experience in logistics and customer service preferred.
• Requires basic computer and internet skills.
• Strong written and verbal communication skills.
• Accuracy in documentation and record-keeping.
• Familiarity with the logistics and/or transportation industry.
• Construction and Ag equipment knowledge preferred.
• Ability to work independently and manage multiple tasks and priorities.
• Spanish-speaking bilingual candidates are encouraged to apply.
• Candidates may be requested to complete position-specific skills assessments.
• Applicants must be either a U.S. Citizen or eligible to work in the U.S.
• Requires the ability to satisfactorily complete a background check.

Responsibilities

• Deliver professional customer service via phone to customers, carriers, and internal teams.
• Use RMIS to onboard and manage carriers.
• Identify correct service providers for shipments and price services appropriately.
• Maintain accurate records in the quote log.
• Create contractual agreements between parties involved in the logistics process.
• Resolve shipping and contractual issues in a proactive and timely manner.
• Assist with phones as needed.
• Collect shipment details from sellers and buyers, including pickup and delivery information.
• Assign carriers with load information and generate required documentation.
• Resolve shipping and contractual issues in a proactive and timely manner.
• Schedule load-out and delivery times.
• Make sure shipments are picked up and arrive according to schedule.
• Undertake additional assigned duties as requested.

Skills

Customer service

Communication skills

Multitasking

Education

High school diploma or GED

Tools

RMIS software

Job description

Purple Wave Auction is seeking a Logistics Coordinator Tier I to support freight operations and ensure seamless coordination between customers, carriers, and internal teams. You will manage load setup, documentation, and carrier onboarding using RMIS in a fast-paced environment.

The role offers full-time salaried employment in Manhattan, KS, with a structured bonus program and benefits. Prior logistics experience and strong communication skills help you excel in this entry-level pathway.