Logistics Control Tower Lead — Data-Driven Ops

Accurate Personnel; Village of Islandia (NY); On-site; USD 66,000 - 70,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Job summary

Accurate Personnel is hiring for a Control Tower Supervisor in Islandia, NY to oversee end-to-end movement of goods from customer vendors to distribution centers. The role requires strong organizational and analytical skills, with leadership to drive improvements and cost reductions.

The position involves analyzing large volumes of supply chain data, collaborating with Logistics, Warehouse Ops, Inventory Control, and PM teams, and ensuring service levels meet client needs.

Qualifications

• Strong organizational and time-management skills with exceptional attention to detail.
• Ability to manage multiple priorities and deadlines.
• Leadership and accountability.
• Analytical and problem-solving abilities.
• Translate complex operational data into actionable recommendations.
• Advanced Excel skills, including pivot tables.
• Knowledge of relational databases and BI tools.
• Strong communication with all levels of management.
• Customer service and relationship-management skills.
• Knowledge of Distribution Center and supply chain operations.
• Ability to lead a diverse workforce.
• Data-entry accuracy.
• 2–3 years of related supply chain, logistics, or operations experience preferred.

Responsibilities

• Develop and maintain a log of store concerns and network issues.
• Identify process gaps and improvement opportunities.
• Analyze large volumes of supply chain data and reports.
• Review underperforming areas and root causes.
• Create analytical tools and databases to improve decisions.
• Understand process flows and reduce costs.
• Participate in weekly/monthly BOP meetings with leadership.
• Provide recommendations based on data trends.
• Collaborate with cross-functional teams in logistics and operations.
• Communicate with vendors to address issues and negotiate.
• Maintain updates to customer representatives on performance.
• Publish nationwide Discrepancy Monitoring Report weekly.
• Publish nationwide Service Level Report weekly.
• Monitor weather and external conditions affecting ops.
• Forecast inbound/outbound shipments and capacity planning.
• Set daily priorities for store support staff.
• Hold team accountable for deadlines and accuracy.

Skills

Organizational skills

Time management

Leadership

Analytical skills

Problem solving

Communication

Excel skills

Databases knowledge

BI tools

Cross-functional

Tools

Business Objects

Microsoft Access

Pivot tables

BI platforms

Job description

Accurate Personnel is hiring for a Control Tower Supervisor in Islandia, NY to oversee end-to-end movement of goods from customer vendors to distribution centers. The role requires strong organizational and analytical skills, with leadership to drive improvements and cost reductions.

The position involves analyzing large volumes of supply chain data, collaborating with Logistics, Warehouse Ops, Inventory Control, and PM teams, and ensuring service levels meet client needs.