Control Center Supervisor

Accurate Personnel LLC; Village of Islandia (NY); On-site; USD 66,000 - 70,000; Full time

Benefits offered by this job

Medical, dental, and vision benefits

Job summary

Accurate Personnel is hiring a Control Center Supervisor in Islandia, NY to oversee the daily operations in the Control Center and coordinate the warehouse, transportation and all departments within the facility.

The ideal candidate will have warehouse distribution center experience and strong computer and WMS literacy, with leadership skills to manage a diverse workforce and ensure safety, quality and on-time deliveries.

Qualifications

• Experience supervising in a wholesale distribution environment.
• Proficient in MS Office, Excel, and WMS systems.
• Strong communication and leadership abilities.
• Able to work across shifts and ensure safety and quality.

Responsibilities

• Oversee daily operations in the Control Center across all shifts.
• Ensure safety, production, and sanitation standards.
• Monitor daily pending loads and inbound loads.
• Manage store deliveries, including alcohol and frozen products.
• Record deliveries and shipments in the system.
• Lead and schedule warehouse staff and conduct evaluations.
• Address customer concerns and maintain client relations.

Skills

WMS literacy

Communication skills

Leadership

Education

Some college level training

2 years warehouse supervising experience

Tools

MS Office

Excel

Job description

HIRING IMMEDIATELY: CONTROL CENTER SUPERVISOR IN ISLANDIA, NY

Accurate Personnel is hiring immediately for a Control Center Supervisor to join our team in Islandia, NY. This individual will be responsible for supervising the communication between the warehouse, transportation and all departments within the facility. The ideal candidate will have warehouse food distribution center and control center supervisor experience.

Pay, Schedule, and Location

• Ranging at $66,300 – $70,000/year
• Full Time Availability, Overtime Flexibility
• Excellent benefits package, including medical, dental, and vision
• Located in Islandia, NY

Duties and Responsibilities

• Oversee the daily operations in the Control Center for all shifts
• Ensure that safety rules, production, and sanitation standards are met
• Monitor and assist with daily pending loads
• Monitor all inbound loads scheduled for the Dry Department and Cooler Departments
• Monitor the timely departures of store deliveries including the loading of alcohol and frozen products
• Resolve and reconcile PO related issues
• Oversee the process of store orders to ensure the highest level of service to the customer
• Monitor the urgent replenishment of product to avoid pick locations from reaching minimum inventory levels
• Help and assist Transportation with all backhauls to be received by Dry and Cooler Departments
• Assist monitoring Holiday and Flyer Items
• Manages the recording of deliveries and shipments into the system
• Attends daily production meetings
• Monitor cross-docked process
• Assist and maintain high quality of service by enforcing company policies and procedures.
• Monitor warehouse inventories with special emphasis on minimizing TOS (temporary out of stock) and shortages
• Assigns duties to employees and schedules break periods, work hours, and vacations.
• Schedules and performs periodic evaluations of employees as dictated by the appropriate HR policies
• Assist other warehouse floor supervisors and associates in warehouse policies, departmental procedures, and job duties
• Follow up on customer concerns/complaints, examines discrepancy reports, and resolutions to restore and promote good public relations with the client
• Promotes a positive work environment while also being a team builder
• Work closely with staff to ensure that quality and productivity requirements are maintained and communicated to each associate
• Must be flexible and able to work any shift in support of business needs
• All other duties required by Distribution Center and Operations Manager

Requirements and Qualifications

• High level of computer and WMS system literacy
• Some college level training is preferred but not necessary so long as there is experience in warehouse supervision and some experience in the wholesale industry preferred
• Some college level management education and/or 2 years warehouse supervising in wholesale industry
• Strong computer skills required; with knowledge in MS Office, Excel and WMS system literacy
• Excellent communication skills and the ability to be a self-initiator who can implement and supervise all warehouse data entry programs as directed by the Office Manager
• Ability to work in a Distribution Center environment with a variation of temperatures
• Lifting up to 10lbs
• Must be able to interact with all levels of management and have excellent written and verbal communication skills
• Must be able to manage and lead a diverse workforce
• Sitting at a computer for long periods of time

(Salary range based on experience)

Accurate Personnel provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.