Logistics Client Services Specialist

ID COMMERCE & LOGISTICS LLC; Bolingbrook (IL); On-site; USD 38,000 - 58,000; Full time

Job summary

Symbia Logistics is seeking a Client Services Representative to advocate for clients and coordinate with the Operations team. The role expects a background in Warehouse/3PL environments and strong communication skills, with familiarity in warehouse technology and MS Office tools.

Effective multitasking and timely problem-solving are essential. This position emphasizes client relationship management, order handling, and accurate reporting within a fast-paced warehouse setting.

Qualifications

• Experience in a warehouse customer service environment.
• 3PL experience preferred.
• Proficiency with warehouse technology and MS Suite.

Responsibilities

• Be a go getter and take initiative.
• Build and maintain strong client relationships.
• Manage orders, backorders, downloads, inventory and shipments.
• Enter orders into the Symbia operating system.
• Prepare activity reports for management and clients.
• Communicate promptly and accurately with clients.

Skills

Communication skills

Organizational skills

Customer service

Tools

MS Office

Warehouse technology

MS Excel

Job description

Symbia Logistics is seeking a Client Services Representative to advocate for clients and coordinate with the Operations team. The role expects a background in Warehouse/3PL environments and strong communication skills, with familiarity in warehouse technology and MS Office tools.

Effective multitasking and timely problem-solving are essential. This position emphasizes client relationship management, order handling, and accurate reporting within a fast-paced warehouse setting.