Logistics Claims Specialist

Americold Logistics, LLC. in; Atlanta (GA); Vor Ort; USD 65.000 - 85.000; Vollzeit

Zusammenfassung

Americold Logistics, LLC. is seeking a claims professional to administer and manage warehouse and transportation claims, including cargo damage, loss, demurrage and detention.

You will investigate, communicate with carriers, customers, and internal teams, resolve claims, and ensure regulatory compliance. You will prepare reports, assign costs, monitor service levels, and collaborate across Accounting, Finance, Operations, and Transportation.

Qualifikationen

• Minimum 3 years of experience in transportation, warehouse operations, claims processing, shipping/receiving, or customer service.
• Minimum 2 years of exception management experience in over/short, damage, detention, or demurrage.
• Associate’s or Bachelor’s degree or equivalent experience.
• Demonstrated expertise in contracts, tort, damages, agency subrogation, contribution/indemnity, and applicable laws related to warehouse and transportation services.
• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, etc.).

Aufgaben

• Administer all claims related to warehouse and transportation operations, including cargo damage and loss, demurrage, and detention.
• Investigate claims, negotiate with carriers, attorneys, insurance adjusters, and shippers to minimize company liability.
• Prepare reports, assign costs, and maintain ongoing communication with internal teams and external stakeholders.
• Remain current on relevant laws and regulations affecting assigned claims.
• Extensive cross-functional communication with Accounting, Finance, Business Development, Transportation, and Operations.

Kenntnisse

Claims management

Contract law

Tort law

Damages calculation

Subrogation

Indemnity

Microsoft Office

Ausbildung

Associate or Bachelor’s degree or equivalent experience

Tools

Excel

Salesforce

Oracle

TMS

WMS

Jobbeschreibung

Americold Logistics, LLC. is seeking a claims professional to administer and manage warehouse and transportation claims, including cargo damage, loss, demurrage and detention.

You will investigate, communicate with carriers, customers, and internal teams, resolve claims, and ensure regulatory compliance. You will prepare reports, assign costs, monitor service levels, and collaborate across Accounting, Finance, Operations, and Transportation.