Logistics & Carrier Performance Coordinator

Expeditors; Ellenwood (GA); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Paid time off

Health plan

Life insurance

Stock purchase plan

Training program

Growth opportunities

Referral bonus

Job summary

Expeditors in the United States seeks a Transportation Coordinator to drive carrier performance, coordinate shipments, and manage inbound/outbound logistics for assigned warehouses. You will collaborate with customers, 3PLs, and carriers to meet KPIs and OTIF targets.

The role requires 1–2 years in logistics, familiarity with TMS/ERP/WMS, and strong communication and analytical skills in a fast-paced environment. On-site position with growth opportunities and competitive benefits.

Qualifications

• Bachelor's degree or equivalent working experience.
• 1-2 years experience in supply chain, logistics and or transportation (preferred).
• Experience in logistics software and systems, such as ERP systems, transportation management systems (TMS), and warehouse management systems (WMS).
• Knowledge of international shipping regulations and customs procedures.
• Effective communication and negotiation skills.
• Analytical mindset with the ability to interpret data and make informed decisions.
• Excellent customer service skills.
• Self-starter with the ability to triage and prioritize tasks in a fast-paced environment.

Responsibilities

• Build customer relationship and provide excellent customer service, understanding their needs and goals.
• Identify and address issues that may impact customer satisfaction and work on solutions to improve the overall customer experience.
• Manage the flow of goods and materials by coordinating with customers, 3pls, carriers, warehouses, and other stakeholders to streamline the supply chain process to meet KPIs and OKRs as agreed to with the client, i.e OTIF.
• Arrange transportation for shipments, considering factors such as cost, transit time, and mode of transport. Coordinate with freight forwarders, carriers, and haulage companies to schedule pickups and deliveries as and when required.
• Drive carrier and service provider performance for the Hub and Spoke locations.
• Responsible for transportation management of warehouse inbound and outbound activities, warehouse and trailer capacity management.
• Support the collection and interpretation of data, provides data analytics to improve the transportation operational efficiency of their assigned warehouse location.
• Coordinate and collaborate with multiple parties including customer stakeholders, warehouses, carriers, service providers onsite team members to resolve any issues that may arise.
• Serve as the main point of contact for internal departments, external vendors, and customers regarding logistics-related inquiries. Communicate shipment status updates and address any issues or concerns promptly.

Skills

Communication

Analytical mindset

Customer service

Negotiation

Self-starter

Education

Bachelor's degree or equivalent

Tools

ERP systems

TMS

WMS

Job description

Expeditors in the United States seeks a Transportation Coordinator to drive carrier performance, coordinate shipments, and manage inbound/outbound logistics for assigned warehouses. You will collaborate with customers, 3PLs, and carriers to meet KPIs and OTIF targets.

The role requires 1–2 years in logistics, familiarity with TMS/ERP/WMS, and strong communication and analytical skills in a fast-paced environment. On-site position with growth opportunities and competitive benefits.