Logistics Carrier Claims & Compliance Specialist

Surge Staffing; Dublin (OH); On-site; USD 42,000 - 54,000; Full time

Job summary

Surge Staffing in Dublin, Ohio, is seeking a Carrier Admin & Claims Representative for an on-site role. You will support freight claims, carrier administration, and onboarding in a fast-paced logistics environment. Ideal candidates have a high school diploma or GED; an Associate or Bachelor's degree is preferred.

Experience in claims, insurance, or logistics helps. Strong organizational and communication skills are essential.

Qualifications

• - High school diploma or GED; Associate or Bachelor's degree required
• - Experience in claims, insurance, customer service, logistics, or related field preferred
• - Strong organizational and clerical skills
• - Excellent written and verbal communication
• - Strong attention to detail and accuracy
• - Ability to manage competing priorities and deadlines
• - Proficiency with Microsoft Office and the ability to learn new systems quickly
• - A dependable, professional, and team-oriented approach

Responsibilities

• Managing freight claims involving loss, damage, delays, and other shipment issues
• Gathering and reviewing documentation such as photos, bills of lading, PODs, delivery receipts, and statements
• Tracking claim status, deadlines, credits, and reimbursements
• Communicating professionally with carriers and customers regarding claims
• Supporting carrier onboarding and maintaining accurate carrier profiles
• Verifying insurance coverage, authority, safety ratings, and required documentation
• Monitoring compliance requirements and expiration dates
• Tracking carrier service failures and compliance issues
• Working closely with operations to facilitate timely carrier onboarding
• Supporting risk mitigation and resolution of carrier-related issues
• Assisting with reputation management and industry review platforms

Skills

Claims processing

Customer service

Documentation

Attention to detail

Microsoft Office

Multitasking

Education

High School diploma or GED

Associate's or Bachelor's degree

Tools

Microsoft Office

Job description

Surge Staffing in Dublin, Ohio, is seeking a Carrier Admin & Claims Representative for an on-site role. You will support freight claims, carrier administration, and onboarding in a fast-paced logistics environment. Ideal candidates have a high school diploma or GED; an Associate or Bachelor's degree is preferred.

Experience in claims, insurance, or logistics helps. Strong organizational and communication skills are essential.