Logistics Assistant - West Palm Beach

Lee Hecht Harrison Nederland B.V.; West Palm Beach (FL); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401K plan

Paid time off

Job summary

Lee Hecht Harrison Nederland B.V. is seeking a skilled logistics coordinator to manage the end-to-end order lifecycle, including NetSuite order validation and carrier bookings.

This onsite, full-time role requires 2+ years in logistics, strong communication, and a proactive approach to compliance and documentation.

The position offers growth in international shipping, DOT/EPA awareness, and collaboration with cross-functional teams.

Qualifications

• 2+ years of experience in customer service, logistics, supply chain, transportation, or order management.
• Knowledge of freight transport modes including LTL, FTL, bulk, tank, drayage, ocean, or international shipping.
• Working knowledge of DOT hazardous materials regulations (49 CFR) and shipping compliance requirements.
• Strong experience managing multiple orders, priorities, and deadlines in a fast-paced environment.

Responsibilities

• Serve as the primary contact for assigned customer accounts and manage orders end-to-end.
• Process and validate sales orders in NetSuite with accurate pricing and details.
• Coordinate procurement for non-stock, drop ship, and swing load orders.
• Source and negotiate freight carriers; manage bookings and freight docs.
• Prepare shipping and export documents including bills of lading and hazmat paperwork.
• Monitor shipments and provide proactive customer updates.
• Ensure compliance with DOT, EPA, and international shipping rules.
• Track carrier performance, freight invoices, and logistics costs.
• Investigate and resolve customer complaints and RMAs.
• Maintain records and SOPs in NetSuite.
• Participate in daily meetings and drive process improvements.

Skills

Customer service

Logistics

Order management

Communication

Problem solving

Relationship management

Time management

Attention to detail

Negotiation

Education

Bachelor's degree in Supply Chain, Logistics, Business, or related field

Tools

NetSuite

FreightPOP

ERP

Transportation management systems

Job description

Work Type: Full time, onsite, contract to hire

Compensation: $20-22/hr

Responsibilities

• Serve as the primary point of contact for assigned customer accounts, managing the entire order lifecycle from purchase order receipt through delivery and fulfillment.
• Process and validate sales orders in NetSuite, ensuring accurate pricing, product details, and customer-specific requirements.
• Prioritize and manage orders based on urgency, order type, and delivery timelines.
• Coordinate procurement activities for non-stock, drop ship, and swing load orders, including supplier communication and lead time tracking.
• Source, negotiate, and secure freight carriers across various transportation modes, while managing shipment bookings and freight-related documentation.
• Prepare, review, and maintain shipping, compliance, and customer documentation, including bills of lading, packing lists, certificates, hazmat paperwork, and export documents.
• Monitor shipments and order statuses, providing proactive customer updates and resolving delivery issues before customer impact occurs.
• Ensure compliance with DOT, EPA, hazardous materials, and international shipping regulations.
• Track and manage order fulfillment, carrier performance, freight invoices, and logistics costs.
• Investigate and resolve customer complaints, freight claims, RMAs, and corrective action requests.
• Maintain accurate records, customer account SOPs, and performance metrics within NetSuite.
• Participate in daily operational meetings, communicate order risks, and contribute to continuous improvement initiatives.

Qualifications

• 2+ years of experience in customer service, logistics, supply chain, transportation, or order management.
• Knowledge of freight transportation modes including LTL, FTL, bulk, tank, drayage, ocean, or international shipping.
• Working knowledge of DOT hazardous materials regulations (49 CFR) and shipping compliance requirements.
• Strong experience managing multiple orders, priorities, and deadlines in a fast-paced environment.
• Excellent customer service, communication, problem-solving, and relationship management skills.
• Ability to negotiate carrier rates and resolve logistics challenges under time-sensitive conditions.
• Strong attention to detail with experience handling shipping, compliance, and regulatory documentation.
• Proficiency with ERP, transportation management, or logistics systems; NetSuite and FreightPOP experience preferred.
• Experience in chemical distribution, regulated goods, or similar industries preferred.
• Knowledge of NACD Responsible Distribution standards is a plus.
• Bachelor's degree in Supply Chain, Logistics, Business, or a related field preferred.
• Continuous improvement mindset with the ability to identify process improvements and drive operational excellence.

Pay Details: $20.00 to $22.00 per hour

Search managed by: Haley Bosco

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

Military connected talent encouraged to apply

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance

Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.