Logistics Analyst - Route Optimization & Customer Experience

Republic Services; Columbia (SC); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical benefits

Dental & vision plans

Retirement plan with company match

Employee Stock Purchase Plan (ESPP)

Paid Time Off (PTO)

Employee discounts

EAP

Job summary

Republic Services is seeking a Logistics Analyst in the United States to coordinate drivers, trucks, and containers, aiming to maximize capacity and productivity while ensuring safe, courteous service to customers.

Responsibilities include analyzing routing data, implementing improvements, and maintaining open communication with drivers to prevent missed pickups and meet service commitments. Strong communication and MS Office skills are required.

Qualifications

• Analytical and problem-solving skills.
• Strong written and verbal communication skills.
• Ability to work in a fast-paced environment with rapidly changing priorities.
• Proficient with Microsoft Office Suite or similar software.
• Ability to understand and execute time-sensitive tasks.
• Experience in a customer-facing position.
• Two years of prior experience working in a Dispatcher or similar leadership role preferred.

Responsibilities

• Coordinate and oversee drivers, trucks, and containers to maximize capacity.
• Ensure safety, customer experience, and productivity.
• Analyze routing information and implement changes for efficiency.
• Respond to missed pickups and service commitments.
• Maintain constant communication with drivers and monitor route progress.
• Evaluate and escalate driver performance issues for resolution.

Skills

Analytical skills

Communication skills

MS Office

Time-sensitive tasks

Dispatcher leadership

Customer-facing experience

Fast-paced environment

Job description

Republic Services is seeking a Logistics Analyst in the United States to coordinate drivers, trucks, and containers, aiming to maximize capacity and productivity while ensuring safe, courteous service to customers.

Responsibilities include analyzing routing data, implementing improvements, and maintaining open communication with drivers to prevent missed pickups and meet service commitments. Strong communication and MS Office skills are required.