Hybrid Account Manager — Freight Logistics Growth

Giltner Logistics; Irving (TX); Hybrid; USD 52,000 - 78,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401K

Flexible Spending Account

PTO

Commission

Job summary

Giltner Logistics in Irving, Texas, is seeking an Account Manager to maintain and grow relationships by coordinating daily shipment requests via phone and email, solving issues, and communicating proactively with clients. This full-time hybrid role requires 1–3 years of logistics experience and strong organizational and communication skills.

You will work with our carrier network and internal teams to ensure accurate billing, timely shipments, and effective issue resolution, while developing a

Qualifications

• One to three years of industry experience.
• Strong communication skills, both written and verbal.
• Calm under pressure.
• Superior business acumen.
• Knowledgeable on relevant modes of transportation.
• Team player mentality.
• Strong organizational skills with attention to detail.
• Ability to manage large amounts of information.

Responsibilities

• Manage and grow existing key account relationships and offer solutions based on shipping patterns and needs.
• Confidently problem solve any issues, such as a missed pick up, late delivery, damaged freight or incorrect billing.
• Proactively communicate any issues to the client.
• Coordinate all daily shipments through phone and email.
• Ensure accuracy and timeliness of billing while proactively notifying client of any changes.
• Partner with other departments across Giltner to track shipments, resolve discrepancies and file claims completely and correctly in a timely manner.

Skills

Strong communication

Calm under pressure

Team player

Organizational skills

Attention to detail

Information management

Industry experience 1–3 years

Job description

Giltner Logistics in Irving, Texas, is seeking an Account Manager to maintain and grow relationships by coordinating daily shipment requests via phone and email, solving issues, and communicating proactively with clients. This full-time hybrid role requires 1–3 years of logistics experience and strong organizational and communication skills.

You will work with our carrier network and internal teams to ensure accurate billing, timely shipments, and effective issue resolution, while developing a