Logistics Account Manager — Hybrid, Growth & Bonus Potential

Colonial Group; Des Plaines (IL); Hybrid; USD 52,000 - 76,000; Full time

Benefits offered by this job

Quarterly bonus potential

Job summary

CJ Logistics is seeking an Account Manager to nurture client relationships, ensure satisfaction, and identify opportunities for expanded services. You will collaborate with internal teams to coordinate shipments and maintain accurate records in our CRM system.

The role requires 2+ years in account management or logistics, strong communication, and proficiency with CRM and MS Office. Hybrid work from Des Plaines, IL with up to 10% travel.

Qualifications

• 2+ years in account management or logistics.
• Excellent communication and problem-solving.
• Proficient with CRM and MS Office.

Responsibilities

• Serve as primary contact for assigned accounts and build trust.
• Ensure customer satisfaction and retain clients.
• Identify growth opportunities within existing accounts.
• Coordinate shipments and ensure accurate documentation.
• Provide regular updates on status and performance metrics.
• Travel up to 10% to CJ Logistics America locations.
• Maintain accurate CRM records.
• Follow company communication protocols.

Skills

Account management

Logistics

CRM software

Communication

Problem solving

Organization

Teamwork

Education

Bachelor's degree

Tools

MS Office

CRM software

Job description

CJ Logistics is seeking an Account Manager to nurture client relationships, ensure satisfaction, and identify opportunities for expanded services. You will collaborate with internal teams to coordinate shipments and maintain accurate records in our CRM system.

The role requires 2+ years in account management or logistics, strong communication, and proficiency with CRM and MS Office. Hybrid work from Des Plaines, IL with up to 10% travel.