Logistics Account Manager: Growth & Operational Excellence

JD LOGISTICS US; Fontana (CA); On-site; USD 70,304 - 100,000; Full time

Job summary

JD LOGISTICS US is seeking an Account Manager to oversee client relationships and ensure service excellence. The role involves operational quality monitoring, process optimization, and revenue growth initiatives.

The ideal candidate will possess a Bachelor’s degree and 3-5 years’ experience in logistics or supply chain management. Strong analytical skills and a bilingual (English and Mandarin preferred) background are essential. This full-time position offers a competitive salary and growth opportunities.

Qualifications

• 3‑5+ years of experience in account management, logistics, supply chain, or operations roles.
• Strong understanding of end-to-end supply chain or logistics operations.
• Proven ability to manage client relationships and drive customer satisfaction.

Responsibilities

• Conduct daily monitoring of project performance metrics to ensure customer KPIs are met.
• Regular client visits and needs assessments to deepen relationships.
• Implement process improvements and product iterations to mitigate risks.

Skills

Client relationship management

Data analysis

Process optimization

Cross-functional collaboration

Supply chain knowledge

Bilingual (English and Mandarin)

Education

Bachelor’s degree in Business, Supply Chain, Logistics, or a related field

Job description

JD LOGISTICS US is seeking an Account Manager to oversee client relationships and ensure service excellence. The role involves operational quality monitoring, process optimization, and revenue growth initiatives.

The ideal candidate will possess a Bachelor’s degree and 3-5 years’ experience in logistics or supply chain management. Strong analytical skills and a bilingual (English and Mandarin preferred) background are essential. This full-time position offers a competitive salary and growth opportunities.