Logistics Account Manager — Grow Revenue & Optimize Ops

Jingdong Logistics; Fontana (CA); On-site; USD 70,304 - 100,000; Full time

Job summary

JINGDONG Logistics is seeking an Account Manager for Fontana, CA or Perth Amboy, NJ. You will monitor performance metrics, resolve issues, and strengthen client relationships to boost satisfaction and share of wallet.

The role requires 3–5+ years in account management or logistics, with a strong grasp of end-to-end supply chain operations. Bilingual English and Mandarin is preferred, and a fast-paced environment offers opportunities for growth.

Qualifications

• Bachelor’s degree in Business, Supply Chain, Logistics, or related field.
• 3–5+ years in account management, logistics, or operations.
• Strong understanding of end-to-end supply chain or logistics operations.
• Proven ability to manage client relationships and drive satisfaction.
• Bilingual in English and Mandarin Chinese preferred.

Responsibilities

• Monitor project performance metrics and drive issue resolution.
• Manage client relationships with regular visits and needs assessments.
• Design lean management frameworks and drive process improvements.
• Track revenue performance and pursue growth opportunities.
• Coordinate cross-functional resources across operations, sales, and product.

Skills

Account management

Analytical skills

Client relationship management

Cross-functional collaboration

Bilingual English Mandarin

Education

Bachelor's degree in Business/Logistics/Supply Chain

Job description

JINGDONG Logistics is seeking an Account Manager for Fontana, CA or Perth Amboy, NJ. You will monitor performance metrics, resolve issues, and strengthen client relationships to boost satisfaction and share of wallet.

The role requires 3–5+ years in account management or logistics, with a strong grasp of end-to-end supply chain operations. Bilingual English and Mandarin is preferred, and a fast-paced environment offers opportunities for growth.